Stuck at Loading Album Information

MusicBrainz Picard
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1

I haven’t been able to use Picard the last couple days because it remains stuck at “Loading Album Information”. I have tried resetting my settings, uninstalling/reinstalling and checking my firewall.

i am unsure what else to try? It is doing this for all albums.

Can anyone suggest a replacement program?

Version: 1.3.2 (maybe there is a newer version i don’t know about…)

E: 14:05:33 Network request error for https://musicbrainz.org/ws/2/collection: Error downloading https://billybag:***@musicbrainz.org/ws/2/collection - server replied: Service Temporarily Unavailable (QT code 301, HTTP code 503)
E: 14:05:33 Error loading collections: Error downloading https://billybag:***@musicbrainz.org/ws/2/collection - server replied: Service Temporarily Unavailable

FIXED: Unticked Cover Art Archive in the Cover Art menu

2

It’s unlikely anyone will be able to help unless you say what version you are using and provide excerpts from the log showing what it does when stuck.

3

Figured it out. Unticked anything involving Album Art from the options menu fixes it…

Weird?

1 Like
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5

It seems Picard before 1.4 doesn’t like to be redirected to HTTPS, for coverartarchive.org.

6

I had that problem for 2 days now, thanks OP that cleared that error.
I used to be stuck on “loading Album information”, don’t quite understand why it started suddenly 2 days ago.

I saw that unticking “Sites on the whitelist” is enough to fix it.

Where can I edit the whitelist?

7

We’ve disabled the redirect, so it should work again now.

8

thanks solved my issue with the starfield soundtrack

9

@mixxit this thread is about issues with Picard 1 and the cover art archive from 8 years ago. It is unrelated to the current issues, which is caused by archive.org being down due to some hacker attack.

See Picard abnormally slow and Internet Archive down, possibly hacked

1 Like