All my submitted fingerprints (through Picard) are not yet visible here at MB. So I assume, the import queue is still growing and no new submissions are imported.
(That was my initial reason to write about the numbers here)
It’s been down for a couple of days. None of the submitted fingerprints have shown up. Also, you can’t disable any either.
It seems that the import stopped working somewhere at 11.09.2023, 09:20:00:
Maybe someone could contact @lukz (Lukáš Lalinský from AcoustID)?
How long did it take for the service to recover in last failure?
Did it take this long, or more?
Usually fairly random - from hours to weeks. It will be fixed when it is fixed. Patience is required.
Note that it is not a total failure. We can still get AcoustIDs, and still access the site to read data. This time the fault is when attempting to change data (add or delete).
It there really no one at MB who could contact @lukz?
(7 days after last submisson import at AcoustID…)
could not musicbrainz take over the acoustid server so that such errors can be fixed faster and Lukas Lalinsky is relieved a little bit?
Given it’s @lukz’s company running it, us taking over wouldn’t be very nice nor welcome, I expect
Is it then not possible to make a contract with lukz company that such errors will be fixed within a certain period of time (1 day)?
I guess that could maybe be possible if we started paying for the service - IIRC we’re getting it for free at the moment That said, given the fact that we aren’t always able to fix errors in 1 day, I think it’s sensible to give people the benefit of the doubt. We can of course ask if there’s something we can do to help - maybe helping with server issues is doable somehow. But in general remember we’re open source geeks trying to make things work nicely and providing free services to metadata users, and as such expecting the kind of performance you would of your bank or a similar company might be a bit much
Disabling of acoustids from recordings was not working yesterday, but I tried it just now and it is working again.
Yep, someone has fed the hamsters and all is buzzing along again.
Some of my adds seem delayed, but the deletes are clearly functioning.