Server Error (HTTP 503) when doing an AcoustID scan

nathanbibb · May 17, 2019, 1:37am

I’ve been having an issue recently where Scans are not hitting the acoustid.org site correctly in MusicBrainz Picard. The issue seems to have started when I upgraded to Fedora 30, but I am not positive if that is the problem. But I definitely did not have this issue a month ago or prior.

I am pretty sure this is an issue with my local system since no one else has reported it, and AcoustID seems to be working fine. But I can’t for the life of me figure it out. I have uninstalled and reinstalled the application with no success. It is installed from the Fedora repository (v. 2.1.3).

Here’s the issue I am seeing:

Drag in an audio file (in this case I used one that already had an acoustID generated, but I get the same behavior in either case).
Click “Scan”

The scan fails, with the following debug output:

Summary

D: 21:14:31,364 /usr/lib64/python3.7/site-packages/picard/file.update:501: Updating file <File '01 Un Petit Tour.mp3'>

D: 21:14:31,375 /usr/lib64/python3.7/site-packages/picard/acoustid/__init__._run_next_task:213: Starting fingerprint calculator '/usr/bin/fpcalc' '/run/media/dnb/FLAC/AUDIO_Picard_Update/Music/Albums/Aki Onda/Un Petit Tour/01 Un Petit Tour.mp3'

D: 21:14:31,645 /usr/lib64/python3.7/site-packages/picard/acoustid/__init__._lookup_fingerprint:134: AcoustID: looking up the fingerprint for file '/run/media/dnb/FLAC/AUDIO_Picard_Update/Music/Albums/Aki Onda/Un Petit Tour/01 Un Petit Tour.mp3'

D: 21:14:31,646 /usr/lib64/python3.7/site-packages/picard/webservice/__init__.post:458: POST-DATA 'meta=recordings%20releasegroups%20releases%20tracks%20compress%20sources&fingerprint=AQADtFKiRInCOMGUh0Ge49GP_oU_PEd6sDqaNBOQcwvEyVwQj_gZlL_BUUaXHmF1QX0GH_kx_cGRSzcqiOdhfSj5DPFJIhaF74IuGaElPGrx9kHT4Y9wRDc0SmjyIOcnND9K8vgyHed0NDmqisZlNJehlQuao9OYD5xz48_RZzmakQLyB0y4LBU0-8N740SfTMIUCz-68vB1nIOzC72gP0cfX3DE4Id64XdRP5SQl7iOC7OPJ8JzXKqCvvCzHv2KrDqSOLrgx8Sj3Di-48k1NNGVoleM6zheG48eeBeuIeEXHXmS4eKCMmsV-FJzPMnxTyglIY-YIPlxHK8eotlKHe0TF3-Q99CPskPTYRx0auByI8dR8nBlBw9yBn6O7-B24YRzDH1_nMR_aNGVB82Jd8qRP8MzeOkQmXTw4D7EicoY5C8qqamOxrho9MlyUAhf6EcsSVeKPISmD97SIjyHi3hiY-KaDfWO5uiVHE93NCGPOsefYOqF5suDK_iRH9QvQ-fxJx-u8Jg44y9-C8ePjcJHHf8uCmWqcFB-hLmCkjlGhfi24z2o6niU4eI15Ms7qFqOXzmaaOGh_cEZHXloNC2L0taCJ88WojIbIf1LaFRS8BfBP8iJps5RR1-QLUf1hEVz5PLxpJmEH81TTDLxLDou5jiaI3xwBmLSIubx1UefDm_x7NicBYwuPA_m6ElxjQVq6UgWS0dOORaOPzsaJR-mRceZhJrBHM0zvB2apkRovugVH82D0I4wJUzxXfgvopfQ9HiFnEeyqEmCPir-4UdPN3jEwzuPdsgP_fjEo0mrHaWciYM-PZike2i-o2lyhBvxZKh2pFXQh9Jwrjg0SvERhslEPPiiDqdQJxWDpjt-obmPamOGfMqhMkN4NGeOR5uK8wt-9GjMZB5u_ZiSXVtQSh3ChyGSB5OoGGUU-sijR4R25Yif4bxRKVEiNE2ygKxF5M-gj3ikPMjTw7k1nHHwXjiSB9kVXEdv-HlQc7GEK3LxLHTwD7mGZIePH1v1EP0y_MWkvGiWhApCSnGEZM-DSzIuJcQTHkz27eiViMKonkMeHXqCMOErtFyOy8c7H9_ha8ffBPlTJM81fHvQ7Ohf4U6OZh2qhLqR30j2EK-D5savLHgipsOTXMWJ9NB95DmuJBdx6UNTe0WlZ0rwJAkqB80t5E-D5MKjY7ocOD-oHVXKI--mQI-YKSiJMJ6OLzk4PziTB3-MK0sQpvqg6UpxHvl6DWWUPOhiPFvRRKuRxYrxQ7uWoXmKkyzuBN5xWQ2k6UKtHs1_6JHWRNB9_Ggs1JLS41OCx0UTQdtx5HmGmTy6Bk2PT2kSnESXEM7hsU3Q6kO_w1UW5tieI-yh80GYfM_Q-QEniRl-41_QRDq6TsgP_Royn0KTfEcbJ7hGYT8O88IdnNG2oXuRRMmF_DIqh4eTdgLV1EH7opx1uD76JUf4zCOaPU5w5Sr-o5fCo6kdGSdBJgvhZ5CnPMiXxXhuVNJx_Wimx_iW4yWHfhca5QmeB6yVIw8l9DmaPU04XGVxKUfzJ-jCD-9wvYeWOAezrxGeHJeUE-2h5RWuzTiaZEp4OPrREz9uD1nyIywfNEkO7cFNlEyeBD6pBVZiHT10nPmHXBGTJQzyS0iWSJdT9Mez7MJ54YsCZopCHo6oR-AvwV-QcEf448RtJWi-EswXlPqDhtIu4XIK7hfCqIcUp2FwqTny5UZOwT90PYin9LgU8Wh-dHtwRQ5xDT2ap8KZyMGzHWP-4XyF_IOu8WiWfEKk8ziuhbgSHyUTCmF0CapzgcmNUOKOa4EPflE2xFMbFYwkHWJtoYrZ4DNBz0IpMYeUPMfzZNAYj9D44LSCx4vQjA_KVBmYo_ni4GMFjVFvZJOIH9QkyVHQJUlz3NGRH-IV4XKKR5WhRwcPSc2V48kzQd2yFjpPpNex28GTZMe7HD9cdsEnTo3wBCf8UMZFObiiY0-OJ6oOOzeuo8wnhInzJIVOEaGOT9LhLflQLb2CXFKgi0GdBM2P3wm0Z-mQF--HTjqRW2jcCJp15Fp0VDqVEH_xRELqHK9DNJGUJcSTCWeO6mg-5rjEB3KiZMepg_rxPkK-_HjioD_8G-VdPGLwJfiPcg8aRkyDpzvCQ0ufDTl9XDo-HrWOhsmUDtcPsmjiCKWV4ieux-hzwVWoIjwONZGOPokMf8nRTEqOEzqrgV6O3IfBPVFwjBJy6Vmg2yiNMI9GXEkdnPzwaOEPjw_y4xqUC1XCrmjSJMiLw_fxZXhKC5dyPEIzHn0GPh8eSXjwDMl-hFmi48nyoP6SoqmY4pMmHY-kI8wFbS2Dh3shR8l3HBeav-hGZcKjVMaXpxBjNsgbXMeP8IefHFKsxBKR41QuRFJ4aKl55BmuwFUizAuDL4eT9FrAJ0cuaHkyIxSX4-Hx5DEutcKPH-HTTmiWSsbXFNcY4Tl8hnidQzeFh4Gj48cpuYUehsF95DoaKulRSgf7I9cGHWmk-PhkCZxzwy9-I4-SGbPUo0_QjL_w8LiYauhdaHGyTMKjx7iUGD-0HWH244nT4MgfTFGz3CiVUjn0HD9BehD34UljxNKNC8-R7gqeMMYVHu9hVpA-HxelbMKzE5EwZU-K_0LO4yWSJT7BLBGT4jqLP8d3OFFGB_OJPCL0FN6PJ7qEXMf5oR8VhNlT5MmKPT8upNmP5ymOSw-08EfIBX1yNKUi4ccz3Hnw6UKoJgv8ED8uvDiH9MF55MKpHy8PMNFiBxfx42ENTyKuZIceodOISIluPMUlouyMhmMcIjcPXTzSVIsiGV2OJooqnMFe-NJQCmGoS8WlI5cJf6lxbceX6MJ7Dc6Z4MyCfzquHLVyNH9wX8WTZfiIK19wX4KZN8WRzUdy5rD0Rrgu_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&duration=355&client=v8pQ6oyB&clientversion=2.1.3.final0&format=json'

D: 21:14:31,655 /usr/lib64/python3.7/site-packages/picard/webservice/ratecontrol.get_delay_to_next_request:114: ('api.acoustid.org', 80): Last request was 401462 ms ago, starting another one

D: 21:14:31,657 /usr/lib64/python3.7/site-packages/picard/webservice/ratecontrol.increment_requests:134: ('api.acoustid.org', 80): Incrementing requests to: 1

D: 21:14:31,842 /usr/lib64/python3.7/site-packages/picard/webservice/ratecontrol.decrement_requests:142: ('api.acoustid.org', 80): Decrementing requests to: 0

After this, the following error:

E: 21:14:31,845 /usr/lib64/python3.7/site-packages/picard/webservice/__init__._handle_reply:383: Network request error for http://api.acoustid.org:80/v2/lookup: Error transferring http://api.acoustid.org:80/v2/lookup - server replied: Service Unavailable (QT code 403, HTTP code 503)

This error repeats 4 times, after 30 second intervals, until it gives up.

However, if I take the metadata and form a valid acoustid.org URL, I get a status message of “OK”, which leads me to believe that the server is, in fact, working.

Any tips on what might be going on here?

nathanbibb · May 17, 2019, 1:41am

Further info - here is the URL I created to test the acoustid.org server (appending the metadata from the logs to the standard URL):

Summary

http://api.acoustid.org:80/v2/lookup?meta=recordings%20releasegroups%20releases%20tracks%20compress%20sources&fingerprint=AQADtFKiRInCOMGUh0Ge49GP_oU_PEd6sDqaNBOQcwvEyVwQj_gZlL_BUUaXHmF1QX0GH_kx_cGRSzcqiOdhfSj5DPFJIhaF74IuGaElPGrx9kHT4Y9wRDc0SmjyIOcnND9K8vgyHed0NDmqisZlNJehlQuao9OYD5xz48_RZzmakQLyB0y4LBU0-8N740SfTMIUCz-68vB1nIOzC72gP0cfX3DE4Id64XdRP5SQl7iOC7OPJ8JzXKqCvvCzHv2KrDqSOLrgx8Sj3Di-48k1NNGVoleM6zheG48eeBeuIeEXHXmS4eKCMmsV-FJzPMnxTyglIY-YIPlxHK8eotlKHe0TF3-Q99CPskPTYRx0auByI8dR8nBlBw9yBn6O7-B24YRzDH1_nMR_aNGVB82Jd8qRP8MzeOkQmXTw4D7EicoY5C8qqamOxrho9MlyUAhf6EcsSVeKPISmD97SIjyHi3hiY-KaDfWO5uiVHE93NCGPOsefYOqF5suDK_iRH9QvQ-fxJx-u8Jg44y9-C8ePjcJHHf8uCmWqcFB-hLmCkjlGhfi24z2o6niU4eI15Ms7qFqOXzmaaOGh_cEZHXloNC2L0taCJ88WojIbIf1LaFRS8BfBP8iJps5RR1-QLUf1hEVz5PLxpJmEH81TTDLxLDou5jiaI3xwBmLSIubx1UefDm_x7NicBYwuPA_m6ElxjQVq6UgWS0dOORaOPzsaJR-mRceZhJrBHM0zvB2apkRovugVH82D0I4wJUzxXfgvopfQ9HiFnEeyqEmCPir-4UdPN3jEwzuPdsgP_fjEo0mrHaWciYM-PZike2i-o2lyhBvxZKh2pFXQh9Jwrjg0SvERhslEPPiiDqdQJxWDpjt-obmPamOGfMqhMkN4NGeOR5uK8wt-9GjMZB5u_ZiSXVtQSh3ChyGSB5OoGGUU-sijR4R25Yif4bxRKVEiNE2ygKxF5M-gj3ikPMjTw7k1nHHwXjiSB9kVXEdv-HlQc7GEK3LxLHTwD7mGZIePH1v1EP0y_MWkvGiWhApCSnGEZM-DSzIuJcQTHkz27eiViMKonkMeHXqCMOErtFyOy8c7H9_ha8ffBPlTJM81fHvQ7Ohf4U6OZh2qhLqR30j2EK-D5savLHgipsOTXMWJ9NB95DmuJBdx6UNTe0WlZ0rwJAkqB80t5E-D5MKjY7ocOD-oHVXKI--mQI-YKSiJMJ6OLzk4PziTB3-MK0sQpvqg6UpxHvl6DWWUPOhiPFvRRKuRxYrxQ7uWoXmKkyzuBN5xWQ2k6UKtHs1_6JHWRNB9_Ggs1JLS41OCx0UTQdtx5HmGmTy6Bk2PT2kSnESXEM7hsU3Q6kO_w1UW5tieI-yh80GYfM_Q-QEniRl-41_QRDq6TsgP_Royn0KTfEcbJ7hGYT8O88IdnNG2oXuRRMmF_DIqh4eTdgLV1EH7opx1uD76JUf4zCOaPU5w5Sr-o5fCo6kdGSdBJgvhZ5CnPMiXxXhuVNJx_Wimx_iW4yWHfhca5QmeB6yVIw8l9DmaPU04XGVxKUfzJ-jCD-9wvYeWOAezrxGeHJeUE-2h5RWuzTiaZEp4OPrREz9uD1nyIywfNEkO7cFNlEyeBD6pBVZiHT10nPmHXBGTJQzyS0iWSJdT9Mez7MJ54YsCZopCHo6oR-AvwV-QcEf448RtJWi-EswXlPqDhtIu4XIK7hfCqIcUp2FwqTny5UZOwT90PYin9LgU8Wh-dHtwRQ5xDT2ap8KZyMGzHWP-4XyF_IOu8WiWfEKk8ziuhbgSHyUTCmF0CapzgcmNUOKOa4EPflE2xFMbFYwkHWJtoYrZ4DNBz0IpMYeUPMfzZNAYj9D44LSCx4vQjA_KVBmYo_ni4GMFjVFvZJOIH9QkyVHQJUlz3NGRH-IV4XKKR5WhRwcPSc2V48kzQd2yFjpPpNex28GTZMe7HD9cdsEnTo3wBCf8UMZFObiiY0-OJ6oOOzeuo8wnhInzJIVOEaGOT9LhLflQLb2CXFKgi0GdBM2P3wm0Z-mQF--HTjqRW2jcCJp15Fp0VDqVEH_xRELqHK9DNJGUJcSTCWeO6mg-5rjEB3KiZMepg_rxPkK-_HjioD_8G-VdPGLwJfiPcg8aRkyDpzvCQ0ufDTl9XDo-HrWOhsmUDtcPsmjiCKWV4ieux-hzwVWoIjwONZGOPokMf8nRTEqOEzqrgV6O3IfBPVFwjBJy6Vmg2yiNMI9GXEkdnPzwaOEPjw_y4xqUC1XCrmjSJMiLw_fxZXhKC5dyPEIzHn0GPh8eSXjwDMl-hFmi48nyoP6SoqmY4pMmHY-kI8wFbS2Dh3shR8l3HBeav-hGZcKjVMaXpxBjNsgbXMeP8IefHFKsxBKR41QuRFJ4aKl55BmuwFUizAuDL4eT9FrAJ0cuaHkyIxSX4-Hx5DEutcKPH-HTTmiWSsbXFNcY4Tl8hnidQzeFh4Gj48cpuYUehsF95DoaKulRSgf7I9cGHWmk-PhkCZxzwy9-I4-SGbPUo0_QjL_w8LiYauhdaHGyTMKjx7iUGD-0HWH244nT4MgfTFGz3CiVUjn0HD9BehD34UljxNKNC8-R7gqeMMYVHu9hVpA-HxelbMKzE5EwZU-K_0LO4yWSJT7BLBGT4jqLP8d3OFFGB_OJPCL0FN6PJ7qEXMf5oR8VhNlT5MmKPT8upNmP5ymOSw-08EfIBX1yNKUi4ccz3Hnw6UKoJgv8ED8uvDiH9MF55MKpHy8PMNFiBxfx42ENTyKuZIceodOISIluPMUlouyMhmMcIjcPXTzSVIsiGV2OJooqnMFe-NJQCmGoS8WlI5cJf6lxbceX6MJ7Dc6Z4MyCfzquHLVyNH9wX8WTZfiIK19wX4KZN8WRzUdy5rD0Rrgu_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&duration=355&client=v8pQ6oyB&clientversion=2.1.3.final0&format=json

When I put this into a browser I get the following output:
{"results": [{"id": "a656e96f-b34a-487e-8eb4-73e01dcfb061", "score": 0.994396}], "status": "ok"}

…which looks like acoustid.org is working.

psychoadept · May 17, 2019, 2:35am

I think this is the same problem I started having today. A release that I found by acoustid last night is returning no results in Picard today, with a similar error.

Update: I also can’t submit acoustids.

highstrung · May 17, 2019, 7:09am

Yeah, same error here, affecting both scan and submit.

baermuda · May 17, 2019, 7:28am

Same problem here. Since yesterday afternoon.

IvanDobsky · May 17, 2019, 10:03am

I use some of the scripts like “Inline Stuff” that add the AcoustiIDs to the main MB website pages when I look at them. Last couple of days they have become very unreliable and usually fail to load anything up.

Llama_lover · May 17, 2019, 11:39am

Same problem here for about 2 days.

bleachjt · May 17, 2019, 11:52am

Same problem here for a couple of days

kahfluie · May 17, 2019, 12:09pm

Same issue here as well…

E: 08:09:32,648 webservice._handle_reply:383: Network request error for http://api.acoustid.org:80/v2/lookup: Error transferring http://api.acoustid.org:80/v2/lookup - server replied: Service Unavailable (QT code 403, HTTP code 503)

nathanbibb · May 17, 2019, 12:30pm

I thought it was just me.

Since multiple people are affected, should this become a bug report? I’m assuming this is a Picard issue and not an AcoustID issue, but not really sure.

leerevill · May 17, 2019, 4:00pm

Hi

I Have been suffering the same problem. I have just managed to resolve my issue by opening musicbrainz. Click on help tab at the top of the screen. Click on view error/debug log. When the log opens up, in the bottom left corner it says debug mode, this was unchecked so I ticked it, and tracks then began to load again when scanned. Good luck

lukz · May 17, 2019, 4:31pm

I’m working on changes in the AcoustID infrastructure. Some versions of Picard are making HTTP requests that were not accepted by the server. It should be fixed now.

nathanbibb · May 17, 2019, 4:46pm

Yep, fixed for me now! Thanks @lukz!