Musicbrainz.org pages taking ages to load for me

i’ve been dealing with the agonizingly sluggish performance of the site for over a week, thinking it might be some setting at my end i needed to fix, but my troubleshooting efforts have been in vain. pages take very long to load, and when going into editing mode, the “Relationships” and “External links” sections take ages to finally load, and meanwhile you see the spinning icons for up to a minute sometimes. and then there are the scrolling red warnings.
Screen Shot 2024-04-29 at 3.26.39 PM


anyone else experiencing this or similar? some help or advice would be appreciated.

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I don’t have these issues.
Is it same with beta or with MusicBrainz.eu * ?

* Yes it does exist, it’s new. :wink:

Software-sided: browserplugins like adblocker or “noscript” could block access to needed domains/servers.

ISP/network-sided you should get a ping-answer (IP should/can differ from your location) from the three domains:

ping -c 3 musicbrainz.org 
PING musicbrainz.org (142.132.240.1): 56 data bytes
64 bytes from 142.132.240.1: icmp_seq=0 ttl=52 time=36.805 ms
64 bytes from 142.132.240.1: icmp_seq=1 ttl=52 time=35.564 ms
64 bytes from 142.132.240.1: icmp_seq=2 ttl=52 time=35.950 ms

--- musicbrainz.org ping statistics ---
3 packets transmitted, 3 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 35.564/36.106/36.805/0.519 ms
mr44er@ws01:~ $ ping -c 3 metabrainz.org
PING metabrainz.org (142.132.240.1): 56 data bytes
64 bytes from 142.132.240.1: icmp_seq=0 ttl=52 time=35.601 ms
64 bytes from 142.132.240.1: icmp_seq=1 ttl=52 time=34.340 ms
64 bytes from 142.132.240.1: icmp_seq=2 ttl=52 time=35.576 ms

--- metabrainz.org ping statistics ---
3 packets transmitted, 3 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 34.340/35.172/35.601/0.588 ms
mr44er@ws01:~ $ ping -c 3 archive.org
PING archive.org (207.241.224.2): 56 data bytes
64 bytes from 207.241.224.2: icmp_seq=0 ttl=51 time=175.114 ms
64 bytes from 207.241.224.2: icmp_seq=1 ttl=51 time=173.772 ms
64 bytes from 207.241.224.2: icmp_seq=2 ttl=51 time=173.517 ms

--- archive.org ping statistics ---
3 packets transmitted, 3 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 173.517/174.134/175.114/0.701 ms

same issues, just as slow. apologies for the late response, i couldn’t even get on this forum for long periods, “connection timed out, try again” or something like that…

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thks for that, didn’t think to check that… here’s what i just got:

me: ~ % ping -c 3 musicbrainz.org
PING musicbrainz.org (142.132.240.1): 56 data bytes
64 bytes from 142.132.240.1: icmp_seq=0 ttl=46 time=376.681 ms
Request timeout for icmp_seq 1
64 bytes from 142.132.240.1: icmp_seq=2 ttl=46 time=412.832 ms

musicbrainz.org ping statistics —
3 packets transmitted, 2 packets received, 33.3% packet loss
round-trip min/avg/max/stddev = 376.681/394.756/412.832/18.076 ms

me ~ % ping -c 3 metabrainz.org
PING metabrainz.org (142.132.240.1): 56 data bytes
64 bytes from 142.132.240.1: icmp_seq=0 ttl=46 time=408.523 ms
64 bytes from 142.132.240.1: icmp_seq=1 ttl=46 time=349.448 ms
64 bytes from 142.132.240.1: icmp_seq=2 ttl=46 time=450.696 ms

metabrainz.org ping statistics —
3 packets transmitted, 3 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 349.448/402.889/450.696/41.526 ms

me ~ % ping -c 3 archive.org
PING archive.org (207.241.224.2): 56 data bytes
64 bytes from 207.241.224.2: icmp_seq=0 ttl=52 time=198.445 ms
64 bytes from 207.241.224.2: icmp_seq=1 ttl=52 time=193.666 ms
64 bytes from 207.241.224.2: icmp_seq=2 ttl=52 time=214.066 ms

archive.org ping statistics —
3 packets transmitted, 3 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 193.666/202.059/214.066/8.712 ms

i’ll do a check on my ublock origin settings though this issue has only recently popped up.

@fmera ping times aren’t very good and you get packet losses.

There is likely a network issue between your machine and our servers.
Where are you located?

If there’s a network issue, the best we can do is to report it to Hetzner, following instructions at https://docs.hetzner.com/robot/dedicated-server/troubleshooting/network-diagnosis-and-report-to-hetzner/

Basically we run mtr command from your host and from server at same time, and provide results to Hetzner for investigation.

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There’s packet loss, so this has nothing to do with software or especially ublock.

From the ping delay I’d guess this is a cellular connection and bad cell coverage results in packet loss. Try to move your device/router near windows and retry if it gets better.
If this is a cabled connection (you should have less than 100ms, except you’re sitting on the other side of the planet), restart your router and see if it gets better.

hi Zas, i can’t seem to connect to the forum page again right now. anyway, i’m not familiar with how to report issues with that Hetzner link, so i’ll need instructions for a newb. this.

@fmera can you contact me (zas) on IRC #metabrainz so we can investigate this issue together?

We have now discord & matrix bridges too:
https://musicbrainz.org/doc/Communication/IRC

If not, please give me your IP addresses (IPv4 & IPv6) by another mean (here or by email) so I can run some checks.