Master thread: Is my IP blocked / IP blacklisted / VPN blocked / QNAP / Can't connect to Musicbrainz.org / Picard doesn't work on home network

MusicBrainz
, , ,
223

Yes, I can confirm you that my IP is xx.xx.xx.xx

224

So your IP isn’t blocked on our side, the issue is elsewhere.

  • Does musicbrainz.org correctly resolved to xxx.xxx.xxx.xx?
  • Can you ping musicbrainz.org?
  • Can you provide a traceroute from xx.xx.xx.xx to xxx.xxx.xxx.xx?
225

Yes for sure !

Traceroute:
tracert musicbrainz.org

Détermination de l?itinéraire vers musicbrainz.org [xxx.xxx.xxx.xxx]
avec un maximum de 30 sauts :

1 2 ms <1 ms <1 ms FREEBOX_SERVER [xxx.xxx.x.xxx]
2 * * * Délai d?attente de la demande dépassé.
3 * * * Délai d?attente de la demande dépassé.
4 12 ms 11 ms * decix-gw.hetzner.com [xx.xx.xxx.xxx]
5 46 ms 21 ms 16 ms core23.fsn1.hetzner.com [xxx.xxx.xxx.xxx]
6 17 ms 16 ms 15 ms ex9k3.dc8.fsn1.hetzner.com [xxx.xxx.xxx.xxx]
7 * * * Délai d?attente de la demande dépassé.
8 * * * Délai d?attente de la demande dépassé.
9 * * * Délai d?attente de la demande dépassé.
10 * * * Délai d?attente de la demande dépassé.
11 * * * Délai d?attente de la demande dépassé.
12 * * * Délai d?attente de la demande dépassé.
13 * * * Délai d?attente de la demande dépassé.
14 * * * Délai d?attente de la demande dépassé.
15 * * * Délai d?attente de la demande dépassé.
16 * * * Délai d?attente de la demande dépassé.
17 * * * Délai d?attente de la demande dépassé.
18 * * * Délai d?attente de la demande dépassé.
19 * * * Délai d?attente de la demande dépassé.
20 * * * Délai d?attente de la demande dépassé.
21 * * * Délai d?attente de la demande dépassé.
22 * * * Délai d?attente de la demande dépassé.
23 * * * Délai d?attente de la demande dépassé.
24 * * * Délai d?attente de la demande dépassé.
25 * * * Délai d?attente de la demande dépassé.
26 * * * Délai d?attente de la demande dépassé.
27 * * * Délai d?attente de la demande dépassé.
28 * * * Délai d?attente de la demande dépassé.
29 * * * Délai d?attente de la demande dépassé.
30 * * * Délai d?attente de la demande dépassé.

Itinéraire déterminé.

Ping result:
ping musicbrainz.org

Envoi d?une requĂȘte ‘ping’ sur musicbrainz.org [xxx.xxx.xxx.xxx] avec 32 octets de donnĂ©es :
Délai d?attente de la demande dépassé.
Délai d?attente de la demande dépassé.
Délai d?attente de la demande dépassé.
Délai d?attente de la demande dépassé.

Statistiques Ping pour xxx.xxx.xxx.xxx:
Paquets : envoyés = 4, reçus = 0, perdus = 4 (perte 100%),

226

Weird, it might be an issue between your provider (Free) and Hetzner.

I can ask Hetzner to check but they need output of a bidirectional mtr

https://docs.hetzner.com/robot/dedicated-server/troubleshooting/network-diagnosis-and-report-to-hetzner/

mtr -s 1000 -r -c 1000 xxx.xxx.xxx.xx

It takes some time to complete.

227

I’m an Arch Linux user, will definitely make the test and post output here if you want

228 
[guillaume@guillaume-ux305ca ~]$ mtr -s 1000 -r -c 1000 xxx.xxx.xxx.xx
Start: 2022-10-05T16:10:47+0200
HOST: guillaume-ux305ca           Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- _gateway                   7.7%  1000    6.1   4.4   0.9 582.2  22.0
  2.|-- xxx.xxx.xxx.xx            83.1%  1000    4.4   9.7   3.2 646.7  50.5
  3.|-- decix.proxad.net          88.8%  1000   12.5  20.0  11.8 619.6  57.9
  4.|-- decix-gw.hetzner.com       1.4%  1000   33.0  16.3  11.2 570.0  24.3
  5.|-- core23.fsn1.hetzner.com    0.8%  1000   28.5  24.9  15.9 525.6  24.6
  6.|-- ex9k3.dc8.fsn1.hetzner.co  0.0%  1000   19.2  20.9  15.8 483.2  21.0
  7.|-- ???                       100.0  1000    0.0   0.0   0.0   0.0   0.0
229

I did ask to Hetzner about this.
You should also ask your provider I think.

Here is the reverse mtr:

zas@kiki:~$ mtr -s 1000 -r -c 1000 xx.xx.xx.xx
Start: Wed Oct  5 11:44:47 2022
HOST: kiki                        Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- ???                       100.0  1000    0.0   0.0   0.0   0.0   0.0
  2.|-- core24.fsn1.hetzner.com    0.0%  1000    0.4   7.9   0.3  73.2  11.6
  3.|-- core0.fra.hetzner.com      0.0%  1000    9.5   8.3   4.9  54.5   6.5
  4.|-- decix.proxad.net           0.1%  1000    5.5   5.4   5.4   7.6   0.1
  5.|-- ???                       100.0  1000    0.0   0.0   0.0   0.0   0.0
230

Thank you Zas for this precious information. Just forwarded these outputs to my ISP.

1 Like
231

Actually, I found the issue, and that’s on our side.
It happens your IP was banned by another tool running on our gateway.
The thing is it was somehow hidden, as the tool (crowdsec) wasn’t displaying your IP as banned, but it was still appearing in an ipset.
So basically, your IP was blocked on our side but I missed that.

It is now solved (please confirm), welcome back to MusicBrainz services.
Very sorry for the inconvenience.

3 Likes
232

Thank you ! I can confirm that I can connect now to musicbrainz.org :wink:

4 Likes
233

Hi Zas, me again :wink:
I’m having issue connecting to other domain (My corporate VPN) from my ISP and wondering if the issue could be related with my banned IP. Is crowdsec banned IP list centralized with other apps using this service ? Or is it only related with musicbrainz.org domain ?
Thank you in advance for your reply :wink:

1 Like
234

You can ask them a removal to Remove an IP from CrowdSec's blocklist | CrowdSec

3 Likes
235

Hi Zas. Can you check IP xx.xx.xx.xxx.

I think it is banned. Thx for your time.

Kind regards Nexus

236

It should be solved now, sorry for the inconvenience.

1 Like
237

Hi Zas. I have just switched ISP and I think my new IP is blocked. It is: xx.xxx.xx.xx

I don’t own a QNAP.

Thx for your hard work.

  • Nigel
238

Your IP was blocked, it is now removed, you should have access to our services again. Sorry for the inconvenience.

239

ok, thanks for looking

240

@krsjuan this IP isn’t blocked on our side.

241

Hi.

Me again. Because my ISP use shared ipv4 addresses i got banned again.
This let my rethink about the problem and i found a easy solution for me and maybe for other.

I used now a vpn server when i need tag or vised musicbrainz.org. There are many free ones without a registration out there.

No connection problems and Zas can do more important stuff ;).

3 Likes
242

Hello,

can you please check if my ip adress is blacklisted: xx.x.xxx.xxx

Thank you

1 Like