I'm having trouble accessing the website


#1

Since yesterday, I can’t acess MusicBrainz. Always gives me a ERR_CONNECTION_TIMED_OUT error. I’m using Google Chrome but it doesn’t work in any other browser I tried.


#2

I have 502s and 504s error at the moment trying to edit a release. The site must have some issues.


#3

What does http://isup.me/musicbrainz.org say?

What’s your operating system? What do you get when doing a traceroute? Are you using a proxy of some sort (e.g., TOR or a VPN)?

@Zas?


#4

For myself,

"It’s just you. http://musicbrainz.org is up."
OS: Windows 10 Pro
Web Browser: Opera 43 stable (64-bit) not using a proxy.

C:\Users\Lotheric>tracert musicbrainz.org

Tracing route to musicbrainz.org [138.201.227.205]
over a maximum of 30 hops:

1 2 ms 2 ms 1 ms 192.168.0.1
2 13 ms 9 ms 22 ms 10.181.192.1
3 13 ms 14 ms 12 ms 172.30.9.101
4 19 ms 16 ms 14 ms 172.30.249.6
5 22 ms 15 ms 16 ms motl-b1-link.telia.net [213.248.88.64]
6 23 ms 22 ms 27 ms nyk-bb4-link.telia.net [62.115.134.52]
7 127 ms 116 ms 119 ms ffm-bb3-link.telia.net [213.155.131.150]
8 119 ms 121 ms 124 ms ffm-b4-link.telia.net [62.115.120.4]
9 116 ms 118 ms 119 ms ae10-0.fra10.core-backbone.com [62.115.9.226]
10 124 ms 114 ms 116 ms ae10-2021.fra20.core-backbone.com [80.255.14.6]
11 113 ms 123 ms 119 ms core-backbone-100g-fra.hetzner.de [80.255.15.122]
12 113 ms 111 ms 119 ms core4.hetzner.de [213.239.245.2]
13 120 ms 119 ms 115 ms core24.hetzner.de [213.239.203.150]
14 115 ms 116 ms 120 ms ex9k3.rz17.hetzner.de [213.239.229.142]
15 117 ms 114 ms 117 ms static.205.227.201.138.clients.your-server.de [138.201.227.205]

Trace complete.


#5

“It’s just you. http://musicbrainz.org is up”

OS: Windows 10 Pro x64
No proxys.

C:\Users\Gerff>tracert musicbrainz.org

Rastreando a rota para musicbrainz.org [138.201.227.205]
com no máximo 30 saltos:

1 <1 ms 1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms 192.168.1.1
3 1 ms 1 ms 1 ms 192.168.123.1
4 1 ms 1 ms <1 ms 172.25.53.9
5 663 ms 674 ms 638 ms 172.16.124.1
6 53 ms 53 ms 53 ms as32934.saopaulo.sp.ix.br [187.16.218.82]
7 52 ms 52 ms * ae0.sanpaolo8.spa.seabone.net [195.22.219.106]
8 143 ms 145 ms * xe3-3-1.ashburn2.ash.seabone.net [195.22.206.94]
9 143 ms 143 ms 143 ms xe3-3-1.ashburn2.ash.seabone.net [195.22.206.94]
10 143 ms 143 ms 143 ms ix-ae-35-0.tcore2.AEQ-Ashburn.as6453.net [216.6.87.202]
11 275 ms 274 ms 275 ms if-ae-11-2.thar2.NJY-Newark.as6453.net [216.6.87.138]
12 * 275 ms * if-ae-1-3.thar1.NJY-Newark.as6453.net [216.6.57.1]
13 * * * Esgotado o tempo limite do pedido.
14 276 ms 275 ms * if-ae-3-6.tcore1.PYE-Paris.as6453.net [80.231.130.86]
15 * 276 ms 275 ms if-ae-11-2.tcore1.PVU-Paris.as6453.net [80.231.153.49]


#6

Doesn’t the trace continue?


#7

There were temporary issues on our side, ten minutes before your post, i don’t think it is the same issue @itsgbitch has


#8

We can access to 195.22.219.106 (hop 7 on your traceroute) from our servers, but not to 187.16.218.82 (do not answer to ping or traceroute at the moment, perhaps a dynamic IP though). None of those IPs are blacklisted on our side.

Do you still have issues accessing https://musicbrainz.org ?
If you still have issues, you can join #metabrainz on IRC freenode to get in touch (zas), or just mail me at zas at metabrainz dot org


#9

Seems fixed for me. My edit just went through :slight_smile: