Where to Report Web Service Delays?

AcoustID
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1

Hello,
New to the ecosystem. Is this (forum) the appropriate place to report delays with the acoustid.org web service? I know there’s this statistics page, but I didn’t see any place to submit issues or service outages.

(I’m at about the 24 hour mark waiting on a single fingerprint submission. It still reports as pending from api.acoustid.org/v2/submission_status)

2

It comes and goes at times… see thread over here for example:

3

Thanks. Yea, saw this popping up in threads on the forum. That’s fine. I just wasn’t sure if there was a more-preferred means they wanted us to raise reports of service interruptions.

Thanks.

4

Generally a thread like that pops up, @lukz name is chanted three times, and things happen in the background.

I guess there is a logjam as a knock-on from the CAA log jams. I expect the same people waiting to upload artwork have also been generally waiting until they uploaded new albums and therefore AcoustIDs…

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