Unable to submit AcoustID from Picard

AcoustID
1

Quoth the Picard’s error log:

E: 20:16:12,355 /usr/lib64/python3.7/site-packages/picard/webservice/__init__._handle_reply:387: Network request error for http://api.acoustid.org:80/v2/submit: Error transferring http://api.acoustid.org:80/v2/submit - server replied: INTERNAL SERVER ERROR (QT code 401, HTTP code 500)
E: 20:16:12,358 /usr/lib64/python3.7/site-packages/picard/acoustid/manager.__fingerprint_submission_finished:100: AcoustID: submission failed with error 'Error transferring http://api.acoustid.org:80/v2/submit - server replied: INTERNAL SERVER ERROR': internal error
2

Please enable debug output in View Error/Debug Log and post the log output here.

Ultimately this is an internal server error on the AcouszId side and likely needs to be reported for AcoustId

3

No hiccups here. Just submitted a heap of AcoustIDs without trouble. Nothing new in the log apart from lots of fanart tv plugin errors

@outsidecontext any chance the logging could put a yyyy-mm-dd date with the timestamp? I’ve just looked into my (ancient) log and can’t tell how old some of these messages are. Just guessing from what I was tagging.

1 Like
4

Okay, I cannot reproduce the issue anymore.

2 Likes
5

It was either some temporary issue on the AcoustID server side or likely one of the two issues below:

6

I seem to be having the same issue here at the moment.
Error log says:
E: 19:16:44,125 webservice._handle_reply:387: Network request error for http://api.acoustid.org:80/v2/submit: Error transferring http://api.acoustid.org:80/v2/submit - server replied: INTERNAL SERVER ERROR (QT code 401, HTTP code 500)

I thought it may be a bad API key, so I tried to get a new one, but the AcoustID web site also gave a 500 error??

Update 06/01/2020
What ever the problem was it has now been resolved, as I was able to submit audio signatures again today.

Guess there was a server issue at AcoustID