Picard v. 1.3.2 not working

picard
support
macosx
Tags: #<Tag:0x00007fe3d12ed5d0> #<Tag:0x00007fe3d12ed3f0> #<Tag:0x00007fe3d12ecfb8>

#1

Hello,
I just noticed yesterday that MusicBrainz Picard is no longer working for me. Once I try to “tag” an album to the software it shows up as [loading album information] and it stops there. I tried multiple artist and I am still having the issue. I did notice on the left side of “Listening on port 8000”, the number next to the green arrow for pending request says 1 and then changes to 2. It just jumps back and forth between both number’s until I try to add another album in. Then it jumps between 2 and 3. I am using OS X 10.11.4.
Any thoughts?


#2

It could be a temporary unavailability due to traffic increase, see this other topic. Did you try to refresh (Ctrl+R) the album information? You can search Picard issue navigator for your issue, otherwise just file a new report to that tracker with a more descriptive title.


#3

Doesn’t appear that anyone has reported this issue before. I created a new ticket.

Thank you.


#4

I have the same issue is OP. I’m running windows 10.D: 13:44:41 Debug mode on
D: 13:44:41 Waiting 5 ms before starting another request to (u’beta.musicbrainz.org’, 80)
D: 13:44:41 Last request to (u’beta.musicbrainz.org’, 80) was 1000 ms ago, starting another one
D: 13:44:41 GET beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels
D: 13:44:42 Received reply for beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels: HTTP 301 (Moved Permanently)
D: 13:44:42 Redirect to beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels requested
D: 13:44:42 Waiting 602 ms before starting another request to (u’beta.musicbrainz.org’, 80)
D: 13:44:42 Last request to (u’beta.musicbrainz.org’, 80) was 1011 ms ago, starting another one
D: 13:44:42 GET beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels
D: 13:44:43 Received reply for beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels: HTTP 301 (Moved Permanently)
D: 13:44:43 Redirect to beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels requested
D: 13:44:43 Waiting 573 ms before starting another request to (u’beta musicbrainz org’, 80)
D: 13:44:43 Waiting 6 ms before starting another request to (u’beta musicbrainz org’, 80)
D: 13:44:43 Last request to (u’beta musicbrainz org’, 80) was 1001 ms ago, starting another one
D: 13:44:43 GET beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels
D: 13:44:44 Received reply for beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels: HTTP 301 (Moved Permanently)
D: 13:44:44 Redirect to beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels requested
D: 13:44:44 Waiting 573 ms before starting another request to (u’beta musicbrainz org’, 80)
D: 13:44:44 Last request to (u’beta musicbrainz org’, 80) was 1003 ms ago, starting another one
D: 13:44:44 GET beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels
D: 13:44:45 Received reply for beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels: HTTP 301 (Moved Permanently)
D: 13:44:45 Redirect to beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels requested
D: 13:44:45 Waiting 655 ms before starting another request to (u’beta usicbrainz org’, 80)
D: 13:44:45 Waiting 2 ms before starting another request to (u’beta musicbrainz org’, 80)
D: 13:44:45 Last request to (u’beta musicbrainz org’, 80) was 1002 ms ago, starting another one
D: 13:44:45 GET beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels
D: 13:44:46 Received reply for beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels: HTTP 301 (Moved Permanently)
D: 13:44:46 Redirect to beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels requested
D: 13:44:46 Waiting 543 ms before starting another request to (u’beta musicbrainz org’, 80)
D: 13:44:46 Waiting 1 ms before starting another request to (u’beta musicbrainz org’, 80)
D: 13:44:46 Last request to (u’beta musicbrainz org’, 80) was 1002 ms ago, starting another one
D: 13:44:46 GET beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels
D: 13:44:47 Received reply for beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels: HTTP 301 (Moved Permanently)
D: 13:44:47 Redirect to beta musicbrainz org/ws/2/release/2e812758-081d-4f4a-b8c9-a1ccdb8e9534?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels requested
D: 13:44:47 Waiting 422 ms before starting another request to (u’beta musicbrain org’, 80)
D: 13:44:47 Debug mode off


#5

Here is the ticket I created. It is the same issue.

https://tickets.musicbrainz.org/browse/PICARD-811?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel


#6

@Bitmap, @Zas is this because of beta now being HTTPS-only?

As a temporary solution, if your server address is set to “beta.musicbrainz.org” in the options, try changing it to “musicbrainz.org”.


#7

That fixed it. Does the server address update automatically? Last time anything was changed it when I switched over from Windows to Mac. That was back in November.

Or leave the beta.musicbrainz.org in, but change the port # from 80 to 443. That also works too.


#8

Either use musicbrainz.org with port 80 or 443 (as main site still supports both), or beta.musicbrainz.org with port 443.
beta was made https-only this week (see http://chatlogs.metabrainz.org/brainzbot/metabrainz/2016-04-18/?msg=3568965&page=4)