Picard refuses to take off this cover despite numerous attempts

WindowsLover · May 17, 2026, 7:15pm

There may be more such cases. Here’s an example.

https://musicbrainz.org/release/86304df6-5f8d-4285-ba16-276427a09aa0/cover-art

Debug with this one song:

D: 21:21:07,528 picard\tagger.add_files:978: Adding files [<MP3File '025. The Moments - Love on a Two-Way Street.mp3'>]
D: 21:21:07,529 picard\ui\mainwindow.suspend_while_loading_enter:248: enter, running: functools.partial(<bound method MainWindow.set_sorting of <picard.ui.mainwindow.MainWindow object at 0x000002DDE89E1270>>, sorting=False)
D: 21:21:07,529 picard\ui\itemviews.set_sorting:262: MainPanel sort=False
D: 21:21:07,529 picard\ui\mainwindow.suspend_while_loading_enter:248: enter, running: functools.partial(<bound method MainWindow.set_filters of <picard.ui.mainwindow.MainWindow object at 0x000002DDE89E1270>>, processing=False)
D: 21:21:07,530 picard\formats\id3._load:305: Loading file 'C:\\kopia\\muzykaso\\oldies\\Billboard 1970-1979\\1970\\025. The Moments - Love on a Two-Way Street.mp3'
D: 21:21:07,539 picard\ui\mainwindow.suspend_while_loading_exit:254: exit, running: functools.partial(<bound method MainWindow.set_sorting of <picard.ui.mainwindow.MainWindow object at 0x000002DDE89E1270>>, sorting=True)
D: 21:21:07,539 picard\ui\itemviews.set_sorting:262: MainPanel sort=True
D: 21:21:07,539 picard\ui\mainwindow.suspend_while_loading_exit:254: exit, running: functools.partial(<bound method MainWindow.set_filters of <picard.ui.mainwindow.MainWindow object at 0x000002DDE89E1270>>, processing=True)
D: 21:21:07,540 picard\tagger._file_loaded:867: <MP3File '025. The Moments - Love on a Two-Way Street.mp3'> has release (86304df6-5f8d-4285-ba16-276427a09aa0) and recording (e77a8f52-c247-4ec3-9790-d5a5d9c7b723) MBIDs, moving to track…
D: 21:21:07,540 picard\ui\mainwindow.set_statusbar_message:679: Loading album 86304df6-5f8d-4285-ba16-276427a09aa0 …
D: 21:21:07,547 picard\album.add_task:242: Added CRITICAL task release_metadata: Release metadata for 86304df6-5f8d-4285-ba16-276427a09aa0
D: 21:21:07,547 picard\album.add_task:242: Added CRITICAL task release_metadata: Release metadata
D: 21:21:07,548 picard\file.move:759: Moving <MP3File '025. The Moments - Love on a Two-Way Street.mp3'> from None to <Cluster 86304df6-5f8d-4285-ba16-276427a09aa0 '/Pliki niedopasowane'>
D: 21:21:07,557 picard\webservice\ratecontrol.get_delay_to_next_request:128: ('musicbrainz.org', 443): Last request was 629220 ms ago, starting another one
D: 21:21:07,557 picard\webservice\ratecontrol.increment_requests:147: ('musicbrainz.org', 443): Incrementing requests to: 1
D: 21:21:07,714 picard\webservice\ratecontrol.decrement_requests:154: ('musicbrainz.org', 443): Decrementing requests to: 0
D: 21:21:07,715 picard\webservice._handle_reply:607: Received reply for https://musicbrainz.org/ws/2/release/86304df6-5f8d-4285-ba16-276427a09aa0?inc=aliases%2Bannotation%2Bartist-credits%2Bartist-rels%2Bartists%2Bcollections%2Bdiscids%2Bgenres%2Bisrcs%2Blabel-rels%2Blabels%2Bmedia%2Brecording-level-rels%2Brecording-rels%2Brecordings%2Brelease-group-level-rels%2Brelease-groups%2Brelease-rels%2Bseries-rels%2Btags%2Burl-rels%2Bwork-level-rels%2Bwork-rels -> HTTP2 200 () 
D: 21:21:07,720 picard\album._parse_release:368: Loading release '86304df6-5f8d-4285-ba16-276427a09aa0' …
D: 21:21:07,722 picard\coverart._retrieve_coverart:324: New CoverArt for <Album 86304df6-5f8d-4285-ba16-276427a09aa0 ''>
D: 21:21:07,723 picard\coverart\providers\caa._has_suitable_artwork:244: There are suitable images in the Cover Art Archive for 86304df6-5f8d-4285-ba16-276427a09aa0
D: 21:21:07,724 picard\coverart._requeue:161: Trying cover art provider Cover Art Archive …
D: 21:21:07,724 picard\album.add_task:242: Added OPTIONAL task caa_json_86304df6-5f8d-4285-ba16-276427a09aa0: CAA JSON metadata for 86304df6-5f8d-4285-ba16-276427a09aa0
D: 21:21:07,725 picard\album.complete_task:253: Completed CRITICAL task release_metadata after 0.18s
D: 21:21:07,731 picard\file.move:759: Moving <MP3File '025. The Moments - Love on a Two-Way Street.mp3'> from <Cluster 86304df6-5f8d-4285-ba16-276427a09aa0 'Not on the Outside, But on the Inside, Strong!/Pliki niedopasowane'> to <Track e77a8f52-c247-4ec3-9790-d5a5d9c7b723 'Love on a Two-Way Street'>
D: 21:21:07,737 picard\ui\mainwindow.set_statusbar_message:679: Album 86304df6-5f8d-4285-ba16-276427a09aa0 loaded: The Moments - Not on the Outside, But on the Inside, Strong!
D: 21:21:07,737 picard\webservice\ratecontrol._out_of_backoff:229: ('musicbrainz.org', 443): oobackoff; delay: 1000ms -> 1000ms; slow start; window size 93.000 -> 94.000
D: 21:21:07,738 picard\webservice\ratecontrol.get_delay_to_next_request:119: ('coverartarchive.org', 443): Starting another request without delay
D: 21:21:07,738 picard\webservice\ratecontrol.increment_requests:147: ('coverartarchive.org', 443): Incrementing requests to: 1
D: 21:21:08,967 picard\webservice\ratecontrol.decrement_requests:154: ('coverartarchive.org', 443): Decrementing requests to: 0
D: 21:21:08,968 picard\webservice._handle_reply:607: Received reply for https://coverartarchive.org/release/86304df6-5f8d-4285-ba16-276427a09aa0/ -> HTTP2 200 ()  (CACHED)
D: 21:21:08,969 picard\album.complete_task:253: Completed OPTIONAL task caa_json_86304df6-5f8d-4285-ba16-276427a09aa0 after 1.24s
D: 21:21:08,970 picard\coverart\providers\caa._caa_json_downloaded:291: CAA types: included: ['front'], excluded: ['matrix/runout', 'raw/unedited', 'watermark']
D: 21:21:08,970 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/86304df6-5f8d-4285-ba16-276427a09aa0/16692899729.jpg  ['unknown']
D: 21:21:08,971 picard\coverart._requeue:161: Trying cover art provider UrlRelationships …
D: 21:21:08,971 picard\coverart._requeue:161: Trying cover art provider CaaReleaseGroup …
D: 21:21:08,972 picard\album.add_task:242: Added OPTIONAL task caa_json_86304df6-5f8d-4285-ba16-276427a09aa0: CAA JSON metadata for 86304df6-5f8d-4285-ba16-276427a09aa0
D: 21:21:08,972 picard\webservice\ratecontrol._out_of_backoff:229: ('coverartarchive.org', 443): oobackoff; delay: 0ms -> 0ms; slow start; window size 110.000 -> 111.000
D: 21:21:08,973 picard\webservice\ratecontrol.get_delay_to_next_request:119: ('coverartarchive.org', 443): Starting another request without delay
D: 21:21:08,974 picard\webservice\ratecontrol.increment_requests:147: ('coverartarchive.org', 443): Incrementing requests to: 1
D: 21:21:09,312 picard\webservice\ratecontrol.decrement_requests:154: ('coverartarchive.org', 443): Decrementing requests to: 0
D: 21:21:09,314 picard\webservice._handle_reply:607: Received reply for https://coverartarchive.org/release-group/3189f3b8-8aaf-4efb-8acb-9200cc4d6f7c/ -> HTTP2 200 ()  (CACHED)
D: 21:21:09,314 picard\album.complete_task:253: Completed OPTIONAL task caa_json_86304df6-5f8d-4285-ba16-276427a09aa0 after 0.34s
D: 21:21:09,315 picard\coverart\providers\caa._caa_json_downloaded:291: CAA types: included: ['front'], excluded: ['matrix/runout', 'raw/unedited', 'watermark']
D: 21:21:09,317 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/86304df6-5f8d-4285-ba16-276427a09aa0/16692899729.jpg  ['unknown']
D: 21:21:09,318 picard\coverart._requeue:164: Skipping cover art provider Local Files …
D: 21:21:09,318 picard\webservice\ratecontrol._out_of_backoff:229: ('coverartarchive.org', 443): oobackoff; delay: 0ms -> 0ms; slow start; window size 111.000 -> 112.000

WindowsLover · May 17, 2026, 7:29pm

I think it’s about the “unknown” cover type.

outsidecontext · May 17, 2026, 9:39pm

Yes, the CAA reports no types for this image:

https://coverartarchive.org/release/86304df6-5f8d-4285-ba16-276427a09aa0/

{"release":"https://musicbrainz.org/release/86304df6-5f8d-4285-ba16-276427a09aa0","images":[{"front":false,"id":16692899729,"thumbnails":{"large":"http://coverartarchive.org/release/86304df6-5f8d-4285-ba16-276427a09aa0/16692899729-500.jpg","small":"http://coverartarchive.org/release/86304df6-5f8d-4285-ba16-276427a09aa0/16692899729-250.jpg"},"approved":true,"image":"http://coverartarchive.org/release/86304df6-5f8d-4285-ba16-276427a09aa0/16692899729.jpg","edit":45349733,"types":[],"back":false,"comment":""}]}

EDIT: I edited the cover art image on MB, first removing the front type, than adding it back in a separate edit. Now the above links outputs the proper types and Picard should pick it up.

WindowsLover · May 17, 2026, 9:56pm

OK.

Out of curiosity, I’m asking. Where was this “unknown” hidden: in the standard user interface or the admin interface?

outsidecontext · May 18, 2026, 5:39am

The “unknown” is from Picard, it handles the case of no type being set in the CAA.

WindowsLover · May 19, 2026, 9:02am

I filtered out 439 songs without cover art from my 16,000 MP3 collection, loaded them into Picard, and saved a debug file. Notepad found 12 “unknown” matches, meaning 7 unique albums.
I’m currently fixing that.

WindowsLover · May 19, 2026, 9:12am

@outsidecontext

Could you please fix these front covers? I reloaded one, but the system won’t listen to me.

After reloading Picard, the cover won’t load.

Linia 3002: D: 10:52:08,768 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/1604456b-9c27-483f-b4e3-b6c0552c3056/9707757218.jpg  ['unknown']
	Linia 3037: D: 10:52:09,735 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/1604456b-9c27-483f-b4e3-b6c0552c3056/9707757218.jpg  ['unknown']
	Linia 4611: D: 10:53:08,544 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/71c9ac9a-c050-4695-8164-07e1ec647a05/7006835613.jpg  ['unknown']
	Linia 4649: D: 10:53:08,804 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/71c9ac9a-c050-4695-8164-07e1ec647a05/7006835613.jpg  ['unknown']
	Linia 4702: D: 10:53:10,473 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/bd10ac63-bff2-3197-9e68-2f03b50beb45/16692983161.jpg  ['unknown']
	Linia 4719: D: 10:53:10,721 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/bd10ac63-bff2-3197-9e68-2f03b50beb45/16692983161.jpg  ['unknown']
	Linia 5492: D: 10:53:40,877 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: https://coverartarchive.org/release/cda3bc3c-ee5d-4d54-b913-42f649eeb370/45151882577.jpg  ['unknown']
	Linia 5493: D: 10:53:40,877 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: https://coverartarchive.org/release/cda3bc3c-ee5d-4d54-b913-42f649eeb370/45151883229.jpg  ['unknown']
	Linia 5508: D: 10:53:41,141 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: https://coverartarchive.org/release/cda3bc3c-ee5d-4d54-b913-42f649eeb370/45151882577.jpg  ['unknown']
	Linia 5509: D: 10:53:41,141 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: https://coverartarchive.org/release/cda3bc3c-ee5d-4d54-b913-42f649eeb370/45151883229.jpg  ['unknown']
	Linia 6053: D: 10:54:01,519 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/381268c1-50de-4830-94e1-2f1eab9eed42/9265209646.jpg  ['unknown']
	Linia 6066: D: 10:54:01,826 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/381268c1-50de-4830-94e1-2f1eab9eed42/9265209646.jpg  ['unknown']

outsidecontext · May 19, 2026, 9:20am

I also don’t have any special access, other then auto editor. All I did was entering two edits to change the cover art types to something else and back again, in the hopes that it triggers updating the CAA.

E.g. in the response to https://coverartarchive.org/release/bd10ac63-bff2-3197-9e68-2f03b50beb45 the types was empty. So I did Edit #146310061 - MusicBrainz and Edit #146310069 - MusicBrainz . And this, as hoped, triggered an update.

I could do the others as well. But I guess there would be some more efficient way available to someone from the MB staff with server access.

WindowsLover · May 19, 2026, 9:24am

OK. I will do the same.

WindowsLover · May 19, 2026, 9:35am

This didn’t help: Edits for Synthesizer Hits, Volume One: Tubular Bells - MusicBrainz

And here’s the debug:

D: 11:30:54,737 picard\tagger.add_files:978: Adding files [<MP3File '07. The Galaxy Sound Orchestra - Twin Peaks Theme.mp3'>]
D: 11:30:54,738 picard\ui\mainwindow.suspend_while_loading_enter:248: enter, running: functools.partial(<bound method MainWindow.set_sorting of <picard.ui.mainwindow.MainWindow object at 0x0000021E06421270>>, sorting=False)
D: 11:30:54,738 picard\ui\itemviews.set_sorting:262: MainPanel sort=False
D: 11:30:54,738 picard\ui\mainwindow.suspend_while_loading_enter:248: enter, running: functools.partial(<bound method MainWindow.set_filters of <picard.ui.mainwindow.MainWindow object at 0x0000021E06421270>>, processing=False)
D: 11:30:54,739 picard\formats\id3._load:305: Loading file 'C:\\kopia\\o\\1\\classical\\Pure Late Night Moods\\CD3\\07. The Galaxy Sound Orchestra - Twin Peaks Theme.mp3'
D: 11:30:54,747 picard\ui\mainwindow.suspend_while_loading_exit:254: exit, running: functools.partial(<bound method MainWindow.set_sorting of <picard.ui.mainwindow.MainWindow object at 0x0000021E06421270>>, sorting=True)
D: 11:30:54,748 picard\ui\itemviews.set_sorting:262: MainPanel sort=True
D: 11:30:54,748 picard\ui\mainwindow.suspend_while_loading_exit:254: exit, running: functools.partial(<bound method MainWindow.set_filters of <picard.ui.mainwindow.MainWindow object at 0x0000021E06421270>>, processing=True)
D: 11:30:54,748 picard\tagger._file_loaded:867: <MP3File '07. The Galaxy Sound Orchestra - Twin Peaks Theme.mp3'> has release (1604456b-9c27-483f-b4e3-b6c0552c3056) and recording (f74a30ea-081c-4099-8a33-4b188f6ce515) MBIDs, moving to track…
D: 11:30:54,748 picard\ui\mainwindow.set_statusbar_message:679: Loading album 1604456b-9c27-483f-b4e3-b6c0552c3056 …
D: 11:30:54,749 picard\album.add_task:242: Added CRITICAL task release_metadata: Release metadata for 1604456b-9c27-483f-b4e3-b6c0552c3056
D: 11:30:54,749 picard\album.add_task:242: Added CRITICAL task release_metadata: Release metadata
D: 11:30:54,749 picard\file.move:759: Moving <MP3File '07. The Galaxy Sound Orchestra - Twin Peaks Theme.mp3'> from None to <Cluster 1604456b-9c27-483f-b4e3-b6c0552c3056 '/Pliki niedopasowane'>
D: 11:30:54,751 picard\webservice\ratecontrol.get_delay_to_next_request:128: ('musicbrainz.org', 443): Last request was 138002 ms ago, starting another one
D: 11:30:54,751 picard\webservice\ratecontrol.increment_requests:147: ('musicbrainz.org', 443): Incrementing requests to: 1
D: 11:30:54,889 picard\webservice\ratecontrol.decrement_requests:154: ('musicbrainz.org', 443): Decrementing requests to: 0
D: 11:30:54,890 picard\webservice._handle_reply:607: Received reply for https://musicbrainz.org/ws/2/release/1604456b-9c27-483f-b4e3-b6c0552c3056?inc=aliases%2Bannotation%2Bartist-credits%2Bartist-rels%2Bartists%2Bcollections%2Bdiscids%2Bgenres%2Bisrcs%2Blabel-rels%2Blabels%2Bmedia%2Brecording-level-rels%2Brecording-rels%2Brecordings%2Brelease-group-level-rels%2Brelease-groups%2Brelease-rels%2Bseries-rels%2Btags%2Burl-rels%2Bwork-level-rels%2Bwork-rels -> HTTP2 200 () 
D: 11:30:54,894 picard\album._parse_release:368: Loading release '1604456b-9c27-483f-b4e3-b6c0552c3056' …
D: 11:30:54,895 picard\coverart._retrieve_coverart:324: New CoverArt for <Album 1604456b-9c27-483f-b4e3-b6c0552c3056 ''>
D: 11:30:54,896 picard\coverart\providers\caa._has_suitable_artwork:244: There are suitable images in the Cover Art Archive for 1604456b-9c27-483f-b4e3-b6c0552c3056
D: 11:30:54,896 picard\coverart._requeue:161: Trying cover art provider Cover Art Archive …
D: 11:30:54,896 picard\album.add_task:242: Added OPTIONAL task caa_json_1604456b-9c27-483f-b4e3-b6c0552c3056: CAA JSON metadata for 1604456b-9c27-483f-b4e3-b6c0552c3056
D: 11:30:54,896 picard\album.complete_task:253: Completed CRITICAL task release_metadata after 0.15s
D: 11:30:54,911 picard\file.move:759: Moving <MP3File '07. The Galaxy Sound Orchestra - Twin Peaks Theme.mp3'> from <Cluster 1604456b-9c27-483f-b4e3-b6c0552c3056 'Synthesizer Hits, Volume One: Tubular Bells/Pliki niedopasowane'> to <Track f74a30ea-081c-4099-8a33-4b188f6ce515 'Twin Peaks Theme'>
D: 11:30:54,917 picard\ui\mainwindow.set_statusbar_message:679: Album 1604456b-9c27-483f-b4e3-b6c0552c3056 loaded: The Galaxy Sound Orchestra - Synthesizer Hits, Volume One: Tubular Bells
D: 11:30:54,917 picard\webservice\ratecontrol._out_of_backoff:229: ('musicbrainz.org', 443): oobackoff; delay: 1000ms -> 1000ms; slow start; window size 2.000 -> 3.000
D: 11:30:54,918 picard\webservice\ratecontrol.get_delay_to_next_request:128: ('coverartarchive.org', 443): Last request was 137074 ms ago, starting another one
D: 11:30:54,918 picard\webservice\ratecontrol.increment_requests:147: ('coverartarchive.org', 443): Incrementing requests to: 1
D: 11:30:55,767 picard\webservice\ratecontrol.decrement_requests:154: ('coverartarchive.org', 443): Decrementing requests to: 0
D: 11:30:55,767 picard\webservice._handle_reply:607: Received reply for https://coverartarchive.org/release/1604456b-9c27-483f-b4e3-b6c0552c3056/ -> HTTP2 200 ()  (CACHED)
D: 11:30:55,768 picard\album.complete_task:253: Completed OPTIONAL task caa_json_1604456b-9c27-483f-b4e3-b6c0552c3056 after 0.87s
D: 11:30:55,768 picard\coverart\providers\caa._caa_json_downloaded:291: CAA types: included: ['front'], excluded: ['matrix/runout', 'raw/unedited', 'watermark']
D: 11:30:55,768 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/1604456b-9c27-483f-b4e3-b6c0552c3056/9707757218.jpg  ['unknown']
D: 11:30:55,768 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/1604456b-9c27-483f-b4e3-b6c0552c3056/9707263546.jpg  ['back']
D: 11:30:55,768 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/1604456b-9c27-483f-b4e3-b6c0552c3056/9707265799.jpg  ['booklet']
D: 11:30:55,768 picard\coverart._requeue:161: Trying cover art provider UrlRelationships …
D: 11:30:55,769 picard\coverart._requeue:161: Trying cover art provider CaaReleaseGroup …
D: 11:30:55,769 picard\album.add_task:242: Added OPTIONAL task caa_json_1604456b-9c27-483f-b4e3-b6c0552c3056: CAA JSON metadata for 1604456b-9c27-483f-b4e3-b6c0552c3056
D: 11:30:55,769 picard\webservice\ratecontrol._out_of_backoff:229: ('coverartarchive.org', 443): oobackoff; delay: 250ms -> 125ms; slow start; window size 3.000 -> 4.000
D: 11:30:55,769 picard\webservice\ratecontrol.get_delay_to_next_request:128: ('coverartarchive.org', 443): Last request was 851 ms ago, starting another one
D: 11:30:55,769 picard\webservice\ratecontrol.increment_requests:147: ('coverartarchive.org', 443): Incrementing requests to: 1
D: 11:30:56,089 picard\webservice\ratecontrol.decrement_requests:154: ('coverartarchive.org', 443): Decrementing requests to: 0
D: 11:30:56,089 picard\webservice._handle_reply:607: Received reply for https://coverartarchive.org/release-group/b718f841-8570-4b4c-90ac-b5b8fd20741d/ -> HTTP2 200 ()  (CACHED)
D: 11:30:56,090 picard\album.complete_task:253: Completed OPTIONAL task caa_json_1604456b-9c27-483f-b4e3-b6c0552c3056 after 0.32s
D: 11:30:56,090 picard\coverart\providers\caa._caa_json_downloaded:291: CAA types: included: ['front'], excluded: ['matrix/runout', 'raw/unedited', 'watermark']
D: 11:30:56,090 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/1604456b-9c27-483f-b4e3-b6c0552c3056/9707757218.jpg  ['unknown']
D: 11:30:56,090 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/1604456b-9c27-483f-b4e3-b6c0552c3056/9707263546.jpg  ['back']
D: 11:30:56,090 picard\coverart\providers\caa._caa_json_downloaded:313: CAA image rejected: http://coverartarchive.org/release/1604456b-9c27-483f-b4e3-b6c0552c3056/9707265799.jpg  ['booklet']
D: 11:30:56,090 picard\coverart._requeue:164: Skipping cover art provider Local Files …
D: 11:30:56,090 picard\webservice\ratecontrol._out_of_backoff:229: ('coverartarchive.org', 443): oobackoff; delay: 125ms -> 62ms; slow start; window size 4.000 -> 5.000

WindowsLover · May 19, 2026, 10:10am

I created a ticket:

https://tickets.metabrainz.org/browse/PICARD-3282

IvanDobsky · May 19, 2026, 10:21am

Note your debug log says “cached”. I pasted the URL of that release into Picard 3.0 b1 and it downloaded it as a front.

Okay… this is a little weird.

When I had Picard set as default with nothing extra set in “Select Types”< it downloaded that “front” and I could see it would be set as “front”.

I then went into settings and selected all artwork

When hitting “refresh” you see the little artwork window clear out… and then a brief flash of the cover… then cover gone and only back and booklet remain.

WindowsLover · May 19, 2026, 10:25am

So there is a bigger problem.

IvanDobsky · May 19, 2026, 10:26am

Tried a different release. One I uploaded artwork for years ago. https://musicbrainz.org/release/dfd839f7-4741-36cf-af82-a1a1e797714e

11 pieces of art online

Only 10 pieces downloaded

cover\front is missing.

My Picard 3 b01 is still fairly stock. The only change here is to flip the option to grab all cover art to save as files.

Also as this is still set as stock, I don’t understand why it is resizing to potato quality 500x390? I have not touched any of the new resizing bit as I like my artwork untouched.

Ah… weird. I spotted where that is. Why is default for images set to 500px?

Shouldn’t the default be full quality?

Note that now I swap to full quality, the image download is slower. Which means I again catch that the front is downloaded, then disappears once the back appears.

GUI note: It would be good if something was much clearer that work is ongoing. I didn’t realise that the artwork was counting so slowly as there is no visible progress bar. Needs something a little louder to say “I’m still getting stuff”.

WindowsLover · May 19, 2026, 10:58am

@outsidecontext

Could you please post this issue in the appropriate ticket section?

outsidecontext · May 19, 2026, 11:05am

I looked and there is the existing issue:

outsidecontext · May 19, 2026, 11:09am

No Maybe the 1200 px size, but not full quality. We just these days had someone in the chats waiting for 1.8 GB image download because someone uploaded insanely huge PNG scans. Using all this bandwidth, storage, RAM and CPU for downloading such a release should not be the default experience

IvanDobsky · May 19, 2026, 12:50pm

Agree that 1200 seems sensible. Especially with PNG uploaders… 500px is unreadable.

The example DSotM above is 600dpi which kicks out 2849x2807 images. A 1200x1200 of that ain’t too bad.

WindowsLover · May 19, 2026, 9:29pm

OK. The magic word is “CASHED”.
I’ve deleted the contents of the “C:\Users\Piotr\AppData\Local\MusicBrainz\Picard\cache” directory.
Work in progress.

WindowsLover · May 19, 2026, 10:19pm

Done. Picard downloaded 5 covers. 0 “unknown” in debug.