Picard fails to fetch cover art

picard
cover-art
Tags: #<Tag:0x00007fe3d1686d18> #<Tag:0x00007fe3d1686bd8>

#1

Hello,
I have a few albums that Picard fails to fetch the cover art for.

I checked that the art exists for the release and it is accepted (not open edit).

I checked that the cover art is labeled as Front.

Here are two examples:


Please advise, thanks!


Question about Cover Art and Picard
#2

Both examples work for me in Picard. Probably just a temporary network or CAA issue? Is this reproducable on your side? If yes, can you look into Help > View Error/Debug Log and see if there is some error message there?


#3

I just tried again and had the same issue. If I switch to the CD release version, I can see the cover art, but if I switch back to the Digital Media version, the art work doesn’t download.

Here is a copy of the log file, which indicates many errors. I’m not sure how to interpret this - can you help?

E: 14:22:59 Network request error for http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/White%20Fuzz/toptags.xml: Error downloading http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/White%20Fuzz/toptags.xml - server replied: Not Found (QT code 203, HTTP code 404)
E: 14:22:59 Network request error for http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/Turning%20Light/toptags.xml: Error downloading http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/Turning%20Light/toptags.xml - server replied: Not Found (QT code 203, HTTP code 404)
E: 14:22:59 Network request error for http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/This%20Time/toptags.xml: Error downloading http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/This%20Time/toptags.xml - server replied: Not Found (QT code 203, HTTP code 404)
E: 14:22:59 Network request error for http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/Apophenia/toptags.xml: Error downloading http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/Apophenia/toptags.xml - server replied: Not Found (QT code 203, HTTP code 404)
E: 14:22:59 Network request error for http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/Right%20Now/toptags.xml: Error downloading http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/Right%20Now/toptags.xml - server replied: Not Found (QT code 203, HTTP code 404)
E: 14:22:59 Network request error for http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/Perpetuum%20Mobile/toptags.xml: Error downloading http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/Perpetuum%20Mobile/toptags.xml - server replied: Not Found (QT code 203, HTTP code 404)
E: 14:23:00 Network request error for http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/I%20Will%20Follow/toptags.xml: Error downloading http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/I%20Will%20Follow/toptags.xml - server replied: Not Found (QT code 203, HTTP code 404)
E: 14:23:00 Network request error for http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/Fading%20Lines/toptags.xml: Error downloading http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/Fading%20Lines/toptags.xml - server replied: Not Found (QT code 203, HTTP code 404)
E: 14:23:00 Network request error for http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/Constant's%20Dream/toptags.xml: Error downloading http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/Constant%27s%20Dream/toptags.xml - server replied: Not Found (QT code 203, HTTP code 404)
E: 14:23:00 Network request error for http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/Come%20With%20Me/toptags.xml: Error downloading http://ws.audioscrobbler.com/1.0/track/Amber%20Arcades/Come%20With%20Me/toptags.xml - server replied: Not Found (QT code 203, HTTP code 404)


#4

The error messages are completely unrelated to the fact that the cover art does not laod (the Last.fm and Last.fm Plus plugin stopped working a while back when Last.fm changed their API, hence the errors).

But I found the issue: The CAA is reporting the image to be not approved [1]. No idea why, but I have seen this before that MB and CAA can be out of sync. As a workaround disable “Download only approved images” in the Picard cover art options. We can also try editing that image on MB and hope CAA takes up the changes :smiley:

[1] One can see this in the response to http://ia800407.us.archive.org/20/items/mbid-df36ec57-710d-4172-bbbe-8b6952b2c593/index.json , which currently responds with:

{
    "release": "https://musicbrainz.org/release/df36ec57-710d-4172-bbbe-8b6952b2c593",
    "images": [{
        "thumbnails": {
            "large": "http://coverartarchive.org/release/df36ec57-710d-4172-bbbe-8b6952b2c593/13785879020-500.jpg",
            "small": "http://coverartarchive.org/release/df36ec57-710d-4172-bbbe-8b6952b2c593/13785879020-250.jpg"
        },
        "image": "http://coverartarchive.org/release/df36ec57-710d-4172-bbbe-8b6952b2c593/13785879020.jpg",
        "edit": 39170221,
        "id": "13785879020",
        "front": true,
        "back": false,
        "types": ["Front"],
        "comment": "",
        "approved": false
    }]
}

#5

Thanks for looking into that and figuring out the problem. I just uploaded the cover art again and removed the old cover art. Hopefully this will fix the problem, but we will have to wait a week for the change to be applied to see the results.


#6

I auto approved your add image edit, so this is available now. Funny enough the old image also shows up as approved now, this update triggered a refresh of the CAA data I think. So now there are two front images, we have to wait for the removal to get through.


#7

Sounds good! Thanks for the update. I’ll check back on it next week after it applies, but at least it’s resolved now.