Not finding pictures though existing in Musicbrainz

Hello,

quite frequently I have the issue that Picard is not finding a cover image for an album, however, the image exists in the Musicbrainz DB.

Example:

I tried to reload the album several times, but it always finds 0 image.

Additionally I have the fanart.tv plugin + API key enabled. My first thought was that it inferes, but disabling makes no change.

Thanks!

Do you have Picard set up do download images from Amazon? You can check in Picard’s options under Cover Art.

In other cases, the edit for adding the image to the Cover Art Archive might not have been voted in yet. Under Cover Art Archive in Picard’s settings you can untick the check box for only downloading approved images, allowing Picard to load those.

Yes, I have all cover sources activated. I have now also deactivated the option to download only approved pictures, but still…

The debug log gives that message when reloading http://musicbrainz.org/release/9cc6ee15-d62c-47d3-b6b4-4c07bd139927?tport=8000

D: 15:55:43 Loading album 9cc6ee15-d62c-47d3-b6b4-4c07bd139927 ...
D: 15:55:43 Last request to (u'musicbrainz.org', 80) was 16071 ms ago, starting another one
D: 15:55:43 GET http://musicbrainz.org/ws/2/release/9cc6ee15-d62c-47d3-b6b4-4c07bd139927?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels
D: 15:55:43 Received reply for http://musicbrainz.org/ws/2/release/9cc6ee15-d62c-47d3-b6b4-4c07bd139927?inc=release-groups+media+recordings+artist-credits+artists+aliases+labels+isrcs+collections+artist-rels+release-rels+url-rels+recording-rels+work-rels: HTTP 200 (OK) 
D: 15:55:43 Loading release u'9cc6ee15-d62c-47d3-b6b4-4c07bd139927' ...
D: 15:55:43 New CoverArt for <Album 9cc6ee15-d62c-47d3-b6b4-4c07bd139927 u''>
D: 15:55:43 There are no images in the Cover Art Archive for 9cc6ee15-d62c-47d3-b6b4-4c07bd139927
D: 15:55:43 Skipping cover art provider Cover Art Archive ...
D: 15:55:43 Trying cover art provider Amazon ...
D: 15:55:43 Trying cover art provider Whitelist ...
D: 15:55:43 Release group cover art fallback disabled by user
D: 15:55:43 Skipping cover art provider CaaReleaseGroup ...
D: 15:55:43 Trying cover art provider fanart.tv ...
D: 15:55:43 CoverArtProviderFanartTv.queue_downloads: /v3/music/albums/55cfb07f-8688-3ebc-821b-a6f015ed618b?api_key=21305dd1589766f4d544535ad4df12f4&client_key=85570808f922a27f56f2cf31217436a0
D: 15:55:43 Last request to ('webservice.fanart.tv', 80) was 25432 ms ago, starting another one
D: 15:55:43 GET http://webservice.fanart.tv/v3/music/albums/55cfb07f-8688-3ebc-821b-a6f015ed618b?api_key=21305dd1589766f4d544535ad4df12f4&client_key=85570808f922a27f56f2cf31217436a0
E: 15:55:43 Network request error for http://webservice.fanart.tv/v3/music/albums/55cfb07f-8688-3ebc-821b-a6f015ed618b?api_key=21305dd1589766f4d544535ad4df12f4&client_key=85570808f922a27f56f2cf31217436a0: Error downloading http://webservice.fanart.tv/v3/music/albums/55cfb07f-8688-3ebc-821b-a6f015ed618b?api_key=21305dd1589766f4d544535ad4df12f4&client_key=85570808f922a27f56f2cf31217436a0 - server replied: Not Found (QT code 203, HTTP code 404)
D: 15:55:43 Problem requesting metadata in fanart.tv plugin: 203
D: 15:55:44 Moving <File u'Tanzwut - 01 - Wieder da.mp3'> from <Track ae7bf6c9-0c6a-4fc5-9f7a-c73ffd22d939 u'Wieder da'> to <Cluster u'Nicht zugeordnete Dateien'>
D: 15:55:44 Moving <File u'Tanzwut - 02 - Nein Nein.mp3'> from <Track 10fb478c-009b-4f60-b6f5-d6ba3756ea12 u'Nein nein'> to <Cluster u'Nicht zugeordnete Dateien'>
D: 15:55:44 Moving <File u'Tanzwut - 03 - Der Traum.mp3'> from <Track 27c6c3e3-b647-4512-8d70-50c3c482c31d u'Der Traum'> to <Cluster u'Nicht zugeordnete Dateien'>
D: 15:55:44 Moving <File u'Tanzwut - 04 - Meer.mp3'> from <Track 5b1c6ced-7cf7-48e6-8f2e-f9605c3ce699 u'Meer'> to <Cluster u'Nicht zugeordnete Dateien'>
D: 15:55:44 Moving <File u'Tanzwut - 05 - Zaubern.mp3'> from <Track 01063501-568e-4f14-acc2-7481ae46c1ce u'Zaubern'> to <Cluster u'Nicht zugeordnete Dateien'>
D: 15:55:44 Moving <File u'Tanzwut - 06 - F\xfcr immer.mp3'> from <Track b379b7f7-d272-4798-9e68-d145775d7904 u'F\xfcr immer'> to <Cluster u'Nicht zugeordnete Dateien'>
D: 15:55:44 Moving <File u'Tanzwut - 07 - Fatue.mp3'> from <Track 01194ce4-b758-4d0d-91d4-07236d6f5971 u'Fatue'> to <Cluster u'Nicht zugeordnete Dateien'>
D: 15:55:44 Moving <File u'Tanzwut - 08 - Erbeerbrot.mp3'> from <Track 50565813-baa5-466c-9e2b-db061d9a8b27 u'Erdbeerrot'> to <Cluster u'Nicht zugeordnete Dateien'>
D: 15:55:44 Moving <File u'Tanzwut - 09 - Ihr wolltet Spass.mp3'> from <Track df6e7c05-2458-486a-babf-52af45968523 u'Ihr wolltet Spa\xdf'> to <Cluster u'Nicht zugeordnete Dateien'>
D: 15:55:44 Moving <File u'Tanzwut - 10 - Der Fluch.mp3'> from <Track ec06d9d5-dc90-4998-a404-d05474dcc191 u'Der Fluch'> to <Cluster u'Nicht zugeordnete Dateien'>
D: 15:55:44 Moving <File u'Tanzwut - 11 - Gnade.mp3'> from <Track a4bff3b2-1d74-407d-9222-82992ec99d02 u'Gnade'> to <Cluster u'Nicht zugeordnete Dateien'>
D: 15:55:44 Moving <File u'Tanzwut - 12 - Caupona.mp3'> from <Track 0113f024-85b0-4f8b-ae9d-41ff4a84d6ec u'Caupona'> to <Cluster u'Nicht zugeordnete Dateien'>
D: 15:55:44 Moving <File u'Tanzwut - 01 - Wieder da.mp3'> from <Cluster u'Nicht zugeordnete Dateien'> to <Track ae7bf6c9-0c6a-4fc5-9f7a-c73ffd22d939 u'Wieder da'>
D: 15:55:44 Moving <File u'Tanzwut - 02 - Nein Nein.mp3'> from <Cluster u'Nicht zugeordnete Dateien'> to <Track 10fb478c-009b-4f60-b6f5-d6ba3756ea12 u'Nein nein'>
D: 15:55:44 Moving <File u'Tanzwut - 03 - Der Traum.mp3'> from <Cluster u'Nicht zugeordnete Dateien'> to <Track 27c6c3e3-b647-4512-8d70-50c3c482c31d u'Der Traum'>
D: 15:55:44 Moving <File u'Tanzwut - 04 - Meer.mp3'> from <Cluster u'Nicht zugeordnete Dateien'> to <Track 5b1c6ced-7cf7-48e6-8f2e-f9605c3ce699 u'Meer'>
D: 15:55:44 Moving <File u'Tanzwut - 05 - Zaubern.mp3'> from <Cluster u'Nicht zugeordnete Dateien'> to <Track 01063501-568e-4f14-acc2-7481ae46c1ce u'Zaubern'>
D: 15:55:44 Moving <File u'Tanzwut - 06 - F\xfcr immer.mp3'> from <Cluster u'Nicht zugeordnete Dateien'> to <Track b379b7f7-d272-4798-9e68-d145775d7904 u'F\xfcr immer'>
D: 15:55:44 Moving <File u'Tanzwut - 07 - Fatue.mp3'> from <Cluster u'Nicht zugeordnete Dateien'> to <Track 01194ce4-b758-4d0d-91d4-07236d6f5971 u'Fatue'>
D: 15:55:44 Moving <File u'Tanzwut - 08 - Erbeerbrot.mp3'> from <Cluster u'Nicht zugeordnete Dateien'> to <Track 50565813-baa5-466c-9e2b-db061d9a8b27 u'Erdbeerrot'>
D: 15:55:44 Moving <File u'Tanzwut - 09 - Ihr wolltet Spass.mp3'> from <Cluster u'Nicht zugeordnete Dateien'> to <Track df6e7c05-2458-486a-babf-52af45968523 u'Ihr wolltet Spa\xdf'>
D: 15:55:44 Moving <File u'Tanzwut - 10 - Der Fluch.mp3'> from <Cluster u'Nicht zugeordnete Dateien'> to <Track ec06d9d5-dc90-4998-a404-d05474dcc191 u'Der Fluch'>
D: 15:55:44 Moving <File u'Tanzwut - 11 - Gnade.mp3'> from <Cluster u'Nicht zugeordnete Dateien'> to <Track a4bff3b2-1d74-407d-9222-82992ec99d02 u'Gnade'>
D: 15:55:44 Moving <File u'Tanzwut - 12 - Caupona.mp3'> from <Cluster u'Nicht zugeordnete Dateien'> to <Track 0113f024-85b0-4f8b-ae9d-41ff4a84d6ec u'Caupona'>
D: 15:55:44 Album 9cc6ee15-d62c-47d3-b6b4-4c07bd139927 loaded: Tanzwut - Ihr wolltet Spaß

Which Picard version? Older versions (all released versions, I believe) don’t like Amazon HTTPS URLs.

It’s version 1.3.2, the most recent, released version.

You could try it with the latest test version. It has been very stable for me so far, but you might want to make a back up of the files you are trying to tag first.

Thanks for this information. I’ll stick with the released version and wait for the new one to come to my distri. Now that I know what the problem is.