Musicbrainz Picard 2.1 crashes while saving the 5th song

[outsidecontext]

@Freso

It would be helpful if you can follow the steps outlined in Picard’s Troubleshooting guide to provide logs too.

To add to this, the best way to get some log output in case of crashes is opening a Windows Command Prompt and starting Picard from there with:

"C:\Program Files\MusicBrainz Picard\picard.exe" -d

This will print debugging output directly to the command prompt window with hopefully helpful information.

@IvanDobsky

Check the location - are you in *C:\Program Files\MusicBrainz Picard* or *C:\Program Files (x86)\MusicBrainz Picard* ? If the latter, uninstall again and reinstall to the correct path WITHOUT the (x86). See if that helps.

Yes, in case you upgraded from Picard 1.4 you should follow @IvanDobsky’s advise of completely uninstalling the software and reinstalling.

Just to clarify: The issue in this case was not the path, it was left over files from previous installation. While you are supposed to install 64bit applications to “Program Files” and 32 bit applications to “Program Files (x86)” there is otherwise no magic behind these paths, your software will just run fine from either path (or any other you install it to).