MusicBrainz Does Not Collect Track Info

[RustyReeves]

Hi,
I have installed and used MusicBrainz for a few weeks and it totally lost functionality… It seems not to find any info on tracks selected to verify etc… Any reason for this…?
Kind Regards
Rusty

[outsidecontext]

Sounds like some networking thing. Can you look at Help > View Debug/Error log if there are any errors there?

Best also set this to debug, restart Picard and try to do some lookups. Then copy the complete output of the debug log and show it to us here. Maybe we can see something.

[outsidecontext]

Should you happen to have a Qnap NAS also take a look at the following thread:

Can't connect to Musicbrainz.org website and Picard doesn't check music on home network

I’m a relatively new user of Musicbrainz and an expert in tech (I know the basic and can generally figure most things out with a little research). I had used Picard about a year ago fine. For some reason when I’ve tried it again, Picard isn’t checking my music. Additionally, I can’t access the musicbrainz.org website. I know the website is up because I can access it using a VPN and on my mobile device when I’m not on wifi. Any help would be appreciated.

[RustyReeves]

E: 09:56:31,988 webservice_init_._handle_reply:445: Network request error for https://picard.musicbrainz.org:443/api/v2/releases: Proxy connection refused (QT code 99, HTTP code 0)

E: 09:56:32,004 util\checkupdate._releases_json_loaded:103: Error loading Picard releases list: Proxy connection refused

[outsidecontext]

Is this the latest version of Picard? What OS? Do you have a proxy configured?

[RustyReeves]

Latest version… No Proxy Configured…

[outsidecontext]

Could you provide a full debug log? See also

http://picard-docs.musicbrainz.org/en/troubleshooting/troubleshooting.html#getting-logs

[RustyReeves]

E: 18:17:24,275 webservice_init_._handle_reply:445: Network request error for https://picard.musicbrainz.org:443/api/v2/releases: Proxy connection refused (QT code 99, HTTP code 0)

E: 18:17:24,276 util\checkupdate._releases_json_loaded:103: Error loading Picard releases list: Proxy connection refused

E: 18:27:11,991 webservice_init_._handle_reply:445: Network request error for http://api.acoustid.org:80/v2/lookup: Connection refused (QT code 1, HTTP code 0)

E: 18:27:11,992 acoustid_init_._on_lookup_finished:82: AcoustID: Lookup network error for ‘C:\Users\Rusty\Music\Various Pop\Flash Republic - Devastation.mp3’: ‘Connection refused’, b’’

E: 18:27:11,992 file._lookup_finished:723: Network error encountered during the lookup for C:\Users\Rusty\Music\Various Pop\Flash Republic - Devastation.mp3. Error code: 1

[outsidecontext]

One thing is odd: You have the wrong hostname for Picard. Please check your settings in Options > General. The server name should be “musicbrainz.org”, not “picard.musicbrainz.org”.

But it does not really explain the message and why there is a connection refused. @zas Any ideas?

[Zas]

@outsidecontext

@zas Any ideas?

Yes, wrong domain, definitively an issue.