I'm confident that Picard deletes (and duplicates) some tracks

This occurred again with an album I was fixing the tags of. The missing tracks seem to be gone for good and the “duplicates” are marked with (1) on Windows. It should be noted that I’m transferring between drives, my music collection is on an external HDD and and have set Picard to save to the music folder on my C: drive.

Most recently affected Picard 2.3.1 (64-bit), I’ve since updated to 2.3.2. I’ve had the issue in the past as well, but can’t recall when exactly.

the current filenames:

01. Lum King.flac
03. Chest - Pursuit.flac
04. Shooter - Kazoo.flac
05. Jungle World - Land.flac
06. Jungle World - Joyeuse Baston.flac
08. Jungle World - Boss Plant (1).flac
08. Jungle World - Boss Plant.flac
09. Food World - Paradise.flac
10. Food World - Paradise - Chase (1).flac
10. Food World - Paradise - Chase.flac
12. Food World - Inferno - Mariachi.flac
13. Food World - Boss Food.flac
14. Food World - Shooter.flac
17. Ocean World - Glouglou.flac
18. Ocean World - Speedy Glouglou.flac
19. Ocean World - Abyssal Glouglou (1).flac
19. Ocean World - Abyssal Glouglou.flac
20. Ocean World - Faery Glouglou.flac
22. Ocean World - Thaiti on Fire (1).flac
22. Ocean World - Thaiti on Fire (2).flac
22. Ocean World - Thaiti on Fire (3).flac
22. Ocean World - Thaiti on Fire.flac
24. Ocean World - Whistle Glouglou.flac
25. Mountain World - Steampunk.flac
27. Mountain World - Boss Meca.flac
28. Land of Dead World (1).flac
28. Land of Dead World.flac
29. Land of Dead World - Boss Mama (1).flac
29. Land of Dead World - Boss Mama.flac
30. Boss Plant (1).flac
30. Boss Plant.flac
31. Boss Bird (1).flac
31. Boss Bird.flac
32. Glouglou Voices.flac
33. Jungle - Joyeux Baston.flac
36. Disco.flac

Does Picard write any log file on Windows? picard.exe.log doesn’t seem to be updated anymore.

here’s my current Picard.ini for the bug report:

[application]
version=2.3.1.final0

[persist]
album_view_sizes=217 40
bottom_splitter_state=@ByteArray(\0\0\0\xff\0\0\0\x1\0\0\0\x2\0\0\x1\v\0\0\x1\x2\x1\0\0\0\x1\x1\0\0\0\x2\x1)
file_view_sizes=250 40
metadatabox_header_state=@ByteArray(\0\0\0\xff\0\0\0\0\0\0\0\x1\0\0\0\x1\0\0\0\x3\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\x3S\0\0\0\x3\0\0\x1\x1\0\0\0\0\0\0\0\0\0\0\0\0\x64\xff\xff\xff\xff\0\0\0\x84\0\0\0\0\0\0\0\x3\0\0\0\xd4\0\0\0\x1\0\0\0\0\0\0\0\xd3\0\0\0\x1\0\0\0\0\0\0\x1\xac\0\0\0\x1\0\0\0\0\0\0\x3\xe8\0\xff\xff\xff\xff)
options_position=@Point(656 279)
options_size=@Size(640 502)
options_splitter=@ByteArray(\0\0\0\xff\0\0\0\x1\0\0\0\x2\0\0\x1\0\0\0\x2y\x1\0\0\0\x5\x1\0\0\0\x1\x1)
splitter_state=@ByteArray(\0\0\0\xff\0\0\0\x1\0\0\0\x3\0\0\0\xc1\0\0\x1\x84\0\0\x1\x83\x1\0\0\0\x5\x1\0\0\0\x1\x1)
view_cover_art=true
view_file_browser=false
window_maximized=false
window_position=@Point(197 139)
window_size=@Size(780 890)
window_state=@ByteArray(\0\0\0\xff\0\0\0\0\xfd\0\0\0\0\0\0\x3\xf3\0\0\x2\f\0\0\0\x4\0\0\0\x4\0\0\0\b\0\0\0\b\xfc\0\0\0\x2\0\0\0\x2\0\0\0\x2\0\0\0\x18\0m\0\x61\0i\0n\0_\0t\0o\0o\0l\0\x62\0\x61\0r\x1\0\0\0\0\xff\xff\xff\xff\0\0\0\0\0\0\0\0\0\0\0\x1c\0s\0\x65\0\x61\0r\0\x63\0h\0_\0t\0o\0o\0l\0\x62\0\x61\0r\x1\0\0\x2\xc3\xff\xff\xff\xff\0\0\0\0\0\0\0\0\0\0\0\x3\0\0\0\x1\0\0\0\x1c\0p\0l\0\x61\0y\0\x65\0r\0_\0t\0o\0o\0l\0\x62\0\x61\0r\0\0\0\0\0\xff\xff\xff\xff\0\0\0\0\0\0\0\0)
current_directory=C:/Users/user/Music/Christophe H\xe9ral & Billy Martin - Rayman Origins Original Soundtrack (2011) [CD FLAC]
view_toolbar=true
last_selected_script_pos=0
scripting_splitter=@ByteArray(\0\0\0\xff\0\0\0\x1\0\0\0\x2\0\0\0x\0\0\0G\0\0\0\0\x5\x1\0\0\0\x1\x1)
plugins_list_state=@ByteArray(\0\0\0\xff\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\xa8\0\0\0\x3\x1\x1\0\0\0\0\0\0\x1\0\0\0\x2\0\0\0\x64\xff\xff\xff\xff\0\0\0\x81\0\0\0\x2\0\0\0\x3\0\0\0$\0\0\0\x1\0\0\0\x1\0\0\0\x42\0\0\0\x1\0\0\0\x3\0\0\0\x42\0\0\0\x1\0\0\0\x3\0\0\x3\xe8\0\xff\xff\xff\xff)
plugins_list_sort_section=0
plugins_list_sort_order=0
plugins_list_selected=abbreviate_artistsort
geometry_OptionsDialog=@ByteArray(\x1\xd9\xd0\xcb\0\x3\0\0\0\0\x2\xe7\0\0\0\xed\0\0\x5\x18\0\0\x3\xaa\0\0\x2\xe8\0\0\x1\f\0\0\x5\x17\0\0\x3\xa9\0\0\0\0\0\0\0\0\a\x80\0\0\x2\xe8\0\0\x1\f\0\0\x5\x17\0\0\x3\xa9)
geometry_TrackInfoDialog=@ByteArray(\x1\xd9\xd0\xcb\0\x3\0\0\0\0\x2s\0\0\x1\xf\0\0\x5\r\0\0\x2\xe2\0\0\x2t\0\0\x1.\0\0\x5\f\0\0\x2\xe1\0\0\0\0\0\0\0\0\a\x80\0\0\x2t\0\0\x1.\0\0\x5\f\0\0\x2\xe1)
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current_browser_path=C:\\Users\\user
geometry_ClusterInfoDialog=@ByteArray(\x1\xd9\xd0\xcb\0\x3\0\0\0\0\x2s\0\0\x1\xf\0\0\x5\r\0\0\x2\xe2\0\0\x2t\0\0\x1.\0\0\x5\f\0\0\x2\xe1\0\0\0\0\0\0\0\0\a\x80\0\0\x2t\0\0\x1.\0\0\x5\f\0\0\x2\xe1)
geometry_TagsFromFileNamesDialog=@ByteArray(\x1\xd9\xd0\xcb\0\x2\0\0\0\0\x2\xc5\0\0\x1\x31\0\0\x4\xbb\0\0\x2\xc7\0\0\x2\xcd\0\0\x1P\0\0\x4\xb3\0\0\x2\xbf\0\0\0\0\0\0\0\0\a\x80)
show_changes_first=false
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geometry_FileInfoDialog=@ByteArray(\x1\xd9\xd0\xcb\0\x3\0\0\0\0\x4\"\0\0\x1q\0\0\x6\xbc\0\0\x3\x44\0\0\x4#\0\0\x1\x90\0\0\x6\xbb\0\0\x3\x43\0\0\0\0\0\0\0\0\a\x80\0\0\x4#\0\0\x1\x90\0\0\x6\xbb\0\0\x3\x43)
geometry_EditTagDialog=@ByteArray(\x1\xd9\xd0\xcb\0\x3\0\0\0\0\x3_\0\0\x2\x4\0\0\x4\xf0\0\0\x3\x1d\0\0\x3`\0\0\x2#\0\0\x4\xef\0\0\x3\x1c\0\0\0\0\0\0\0\0\a\x80\0\0\x3`\0\0\x2#\0\0\x4\xef\0\0\x3\x1c)
last_update_check=737596
mediaplayer_playback_rate=1
mediaplayer_volume=50
geometry_LogView=@ByteArray(\x1\xd9\xd0\xcb\0\x3\0\0\0\0\0\0\0\0\0\x14\0\0\x2\x39\0\0\x1\xa3\0\0\0\0\0\0\0\x14\0\0\x2\x39\0\0\x1\xa3\0\0\0\0\0\0\0\0\a\x80\0\0\0\0\0\0\0\x14\0\0\x2\x39\0\0\x1\xa3)
geometry_HistoryView=@ByteArray(\x1\xd9\xd0\xcb\0\x3\0\0\0\0\0\0\0\0\0\x14\0\0\x2\x39\0\0\x1\xa3\0\0\0\0\0\0\0\x14\0\0\x2\x39\0\0\x1\xa3\0\0\0\0\0\0\0\0\a\x80\0\0\0\0\0\0\0\x14\0\0\x2\x39\0\0\x1\xa3)
file_view_header_state=@ByteArray(\0\0\0\xff\0\0\0\0\0\0\0\x1\0\0\0\0\xff\xff\xff\xff\x1\0\0\0\0\0\0\0\0\0\0\0\xe\xf8?\0\0\0\v\0\0\0\x3\0\0\0\x64\0\0\0\f\0\0\0\x64\0\0\0\r\0\0\0\x64\0\0\0\b\0\0\0\x64\0\0\0\t\0\0\0\x64\0\0\0\n\0\0\0\x64\0\0\0\v\0\0\0\x64\0\0\0\x4\0\0\0\x64\0\0\0\x5\0\0\0\x64\0\0\0\x6\0\0\0\x64\0\0\0\a\0\0\0\x64\0\0\x1\xf6\0\0\0\xe\x1\x1\0\x1\0\0\0\0\0\0\0\0\0\0\0\0\x64\xff\xff\xff\xff\0\0\0\x81\0\0\0\0\0\0\0\xe\0\0\0\xfa\0\0\0\x1\0\0\0\0\0\0\0\x32\0\0\0\x1\0\0\0\0\0\0\0\xca\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\x3\xe8\x1\0\0\0\x64)
album_view_header_state=@ByteArray(\0\0\0\xff\0\0\0\0\0\0\0\x1\0\0\0\x1\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\xe\xf8?\0\0\0\v\0\0\0\x3\0\0\0\x64\0\0\0\f\0\0\0\x64\0\0\0\r\0\0\0\x64\0\0\0\b\0\0\0\x64\0\0\0\t\0\0\0\x64\0\0\0\n\0\0\0\x64\0\0\0\v\0\0\0\x64\0\0\0\x4\0\0\0\x64\0\0\0\x5\0\0\0\x64\0\0\0\x6\0\0\0\x64\0\0\0\a\0\0\0\x64\0\0\x1\xf4\0\0\0\xe\x1\x1\0\x1\0\0\0\0\0\0\0\0\0\0\0\0\x64\xff\xff\xff\xff\0\0\0\x81\0\0\0\0\0\0\0\xe\0\0\0\xfa\0\0\0\x1\0\0\0\0\0\0\0\x32\0\0\0\x1\0\0\0\0\0\0\0\xc8\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\0\0\0\0\0\x1\0\0\0\0\0\0\x3\xe8\x1\0\0\0\x64)
geometry_AlbumSearchDialog="@ByteArray(\x1\xd9\xd0\xcb\0\x3\0\0\0\0\x2[\0\0\x1@\0\0\x5,\0\0\x2\xc7\0\0\x2\\\0\0\x1_\0\0\x5+\0\0\x2\xc6\0\0\0\0\0\0\0\0\a\x80\0\0\x2\\\0\0\x1_\0\0\x5+\0\0\x2\xc6)"
albumsearchdialog_header_state=@ByteArray(\0\0\0\xff\0\0\0\0\0\0\0\x1\0\0\0\x1\0\0\0\r\x1\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\x6\x42\0\0\0\xe\0\x1\x1\x1\0\0\0\0\0\0\0\0\0\0\0\0\x64\xff\xff\xff\xff\0\0\0\x84\0\0\0\0\0\0\0\xe\0\0\0\xf0\0\0\0\x1\0\0\0\0\0\0\x1+\0\0\0\x1\0\0\0\0\0\0\0M\0\0\0\x1\0\0\0\0\0\0\0<\0\0\0\x1\0\0\0\0\0\0\0\x41\0\0\0\x1\0\0\0\0\0\0\0\x45\0\0\0\x1\0\0\0\0\0\0\0\xd7\0\0\0\x1\0\0\0\0\0\0\0Q\0\0\0\x1\0\0\0\0\0\0\0U\0\0\0\x1\0\0\0\0\0\0\0N\0\0\0\x1\0\0\0\0\0\0\0o\0\0\0\x1\0\0\0\0\0\0\0@\0\0\0\x1\0\0\0\0\0\0\0\x65\0\0\0\x1\0\0\0\0\0\0\0\x39\0\0\0\x1\0\0\0\0\0\0\x3\xe8\0\0\0\0\x64)

[setting]
acoustid_apikey=
acoustid_fpcalc=C:\\Program Files\\MusicBrainz Picard\\fpcalc.exe
analyze_new_files=false
artist_locale=en
ascii_filenames=false
browser_integration=true
browser_integration_localhost_only=true
browser_integration_port=8000
ca_provider_use_amazon=true
ca_provider_use_caa=true
ca_provider_use_caa_release_group_fallback=false
ca_provider_use_whitelist=true
caa_approved_only=true
caa_image_size=-1
caa_image_type_as_filename=false
caa_restrict_image_types=true
cd_lookup_device=D:
cluster_lookup_threshold=0.8
convert_punctuation=true
cover_image_filename=cover
delete_empty_dirs=true
dont_write_tags=false
enable_ratings=false
enabled_plugins=@Invalid()
file_lookup_threshold=0.7
file_naming_format="$if2(%albumartist%,%artist%) - %album%/$if($gt(%totaldiscs%,1),%discnumber%-,)$num(%tracknumber%,2). %title%"
fingerprinting_system=acoustid
folksonomy_tags=false
id3v23_join_with=/
id3v2_encoding=utf-16
ignore_file_mbids=false
ignore_hidden_files=false
ignore_regex=
move_additional_files=true
move_additional_files_pattern=*
move_files=true
move_files_to=C:\\Users\\user\\Music
preferred_release_countries=@Invalid()
preferred_release_formats=@Invalid()
preserve_timestamps=false
preserved_tags=totaldiscs
proxy_password=
proxy_server_host=
proxy_server_port=80
proxy_username=
quit_confirmation=true
rating_user_email=users@musicbrainz.org
release_ars=true
release_type_scores=@Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x1b\x80\x3X\x5\0\0\0\x41lbumq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x1c\x80\x3X\x6\0\0\0Singleq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x18\x80\x3X\x2\0\0\0\x45Pq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x1b\x80\x3X\x5\0\0\0Otherq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x1f\x80\x3X\t\0\0\0\x42roadcastq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0!\x80\x3X\v\0\0\0\x41udio dramaq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x1f\x80\x3X\t\0\0\0\x41udiobookq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0!\x80\x3X\v\0\0\0\x43ompilationq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x1c\x80\x3X\x6\0\0\0\x44J-mixq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x1a\x80\x3X\x4\0\0\0\x44\x65moq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x1f\x80\x3X\t\0\0\0Interviewq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x1a\x80\x3X\x4\0\0\0Liveq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0$\x80\x3X\xe\0\0\0Mixtape/Streetq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x1b\x80\x3X\x5\0\0\0Remixq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0 \x80\x3X\n\0\0\0Soundtrackq\0G?\xe0\0\0\0\0\0\0\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0 \x80\x3X\n\0\0\0Spokenwordq\0G?\xe0\0\0\0\0\0\0\x86q\x1.)
remove_ape_from_mp3=false
remove_id3_from_flac=false
rename_files=true
save_images_overwrite=false
save_images_to_files=false
save_images_to_tags=false
server_host=musicbrainz.org
server_port=80
standardize_artists=false
starting_directory=false
starting_directory_path=.
submit_ratings=true
toolbar_multiselect=false
toolbar_show_labels=true
track_ars=false
track_matching_threshold=0.4
translate_artist_names=false
ui_language=en
use_adv_search_syntax=false
use_proxy=false
va_name=Various Artists
windows_compatibility=true
write_id3v1=true
write_id3v23=true
ca_providers=@Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x1d\x80\x3X\xf\0\0\0\x43\x61\x61ReleaseGroupq\0\x88\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x1f\x80\x3X\x11\0\0\0\x43over Art Archiveq\0\x88\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x17\x80\x3X\t\0\0\0Whitelistq\0\x88\x86q\x1.), @Variant(\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0\x19\x80\x3X\v\0\0\0Local Filesq\0\x89\x86q\x1.)
enable_tagger_scripts=true
list_of_scripts="@Variant(\0\0\0\t\0\0\0\x1\0\0\0\x7f\0\0\0\xePyQt_PyObject\0\0\0\0<\x80\x3(K\0X\n\0\0\0\x61lbum yearq\0\x88X\x1a\0\0\0$set(date,$left(%date%,4))q\x1tq\x2.)"
embed_only_one_front_image=true
local_cover_regex=^(?:cover|folder|albumart)(.*)\\.(?:jpe?g|png|gif|tiff?)$
caa_save_single_front_image=false
recursively_add_files=true
completeness_ignore_videos=false
completeness_ignore_pregap=false
completeness_ignore_data=false
completeness_ignore_silence=false
builtin_search=false
toolbar_layout=add_directory_action, add_files_action, separator, cluster_action, separator, autotag_action, analyze_action, browser_lookup_action, separator, save_action, view_info_action, remove_action, separator, cd_lookup_action, separator, submit_acoustid_action
ignore_existing_acoustid_fingerprints=false
ignore_track_duration_difference_under=2
clear_existing_tags=true
max_genres=5
min_genre_usage=90
join_genres=
only_my_genres=false
artists_genres=false
caa_image_types=@Variant(\0\0\0\t\0\0\0\x1\0\0\0\n\0\0\0\n\0\x66\0r\0o\0n\0t)
caa_image_types_to_omit=raw/unedited, watermark
check_for_updates=true
update_level=0
update_check_days=7
use_genres=false
standardize_instruments=true
itunes_compatible_grouping=false
load_image_behavior=append
nat_name=[non-album tracks]
rating_steps=6
tpe2_albumartist=false
genres_filter=-seen live\n-favorites\n-fixme\n-owned
aac_save_ape=true
remove_ape_from_aac=false
ac3_save_ape=true
remove_ape_from_ac3=false

Your screenshot shows that you have some files matched to the same track. In this case it will get the same filename of course, which Picard will save by appending the numbers.

So your files are not deleted, but tagged wrongly. Load the files again into Picard and drag the mismatched files to the proper tag.

You probably need to listen to them to identify which is which. If you don’t know maybe the “Scan” function can help. Move the files from the tracks with mtille matches back to the left and use Scan on them. If AcoustId can identify them properly they will probably get matched to the correct tracks.

Before you saved the files Picard should have shown the release as incomplete, and the match indicators on the individual files probably were not very good. Always double check these cases before saving.

4 Likes

May not be the issue in hand but “move additional files” option does overwrite identically named files which are moved to a same location but not loaded to Picard