How often is the Community Manager inbox being read?

Is community-manager at being checked? @Freso’s editor profile requests that that email address be used rather than the MusicBrainz messaging system. When I have sent mail both ways requesting feedback, I haven’t received a response. I am wondering if/when I should expect any responses, or if the lack of response within a time frame is an indication I should assume a specific answer to my unanswered question(s).