Crash with Happi.dev lyrics plugin on Windows 7

We need to figure out why Picard crashes. Can you give some more details, what operating system are you using, which version of Picard is installed, how have you installed it?

Two things to try:

  1. Try removing installed plugins and see if Picard starts then. You can remove plugins by moving them out of the plugin folder. The plugins are located next to the configuration file, see Picard won’t start — MusicBrainz Picard v2.6.3 documentation

  2. Try starting Picard from a command prompt / terminal. To do this on Windows open a command prompt and type:

"C:\Program Files\MusicBrainz Picard\picard.exe" -d

Make sure to include the quotation marks. Press enter. There should be some output on the command prompt just before Picard crashes. Paste that output or a screenshot of the command prompt here. If you have trouble getting the entire output ( the Windows command prompt can be a bit quirky to use) make sure to at least include the last part of the output, that’s the most interesting.

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