Artist Origins Map Stuck

Hi,
A while ago I noticed that the map of the origin of the artist stopped adding bands and I think it is not counting the new scrobbles either. I don’t know if this problem has already been reported, but I share it in case it is not the case.

Thanks

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I am having the exact same problem - I had noticed it sometime in September, perhaps mid-September, and I had intended to post on this last week but was busy at work and now found some time to come here and am relieved to see someone else has done so.

One of the patterns I seem to notice is that sometimes the system will log a single play, but in reality there have been 30. Other times they are completely MIA. However, I just saw that my map for September has updated somewhat. I am theorizing it might be a lag in the system.

I also notice other anomalies - like artists that appears for ‘last month’ in a country that has zero other artists I listen to, but does not appear for ‘this year.’

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A good few LB systems are stuck right now…

“Created for you” is stuck, “Similar Users” may be stuck (my similar users haven’t changed in a while) and now this…

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:worried:

Made a ticket:

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Thanks for creating the ticket @aerozol!

In case it may help in finding out what went wrong, don’t hesitate to dive into my stats, yourself or anyone else working on this…
Judging from https://listenbrainz.org/user/OlivierM/stats/?range=week and https://listenbrainz.org/user/OlivierM/stats/?range=this_week, I’d say the maps got stuck somewhere in early August, for me.

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Yeah, somewhere in august my map got stuck too.

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Something interesting: my artist origins map appears to be fixed.

Something also interesting: the ticket that was opened still appears as ‘unresolved.’ This is probably for the best since a deeper issue has to be addressed about them getting stuck and it may not be solved for all people. However, the good news is that those who may still be stuck can have hope that it can automatically correct itself at some point, so even if the issue is not being addressed quickly by the staff (who I respect and appreciate and I think may be doing this as a labor of love), there’s still perhaps even a likelihood the problem will autocorrect.

That is good resilience in a system.

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hey! mine looks fixed too :open_mouth:

Hi everyone!

We have recently been working on making all those various systems that regularly crash more stable, as well as getting notified automatically and not by you our dear users :sob:

There are a lot of moving parts and a variety of issues, sometimes it’s a simple matter of restarting a machine, other times we need to rewrite a good chunk of a feature.

So don’t expect all of these stability issues to be resolved straight away, but know that we are aware of them, also frustrated with them, and we are actively working on stability as a matter of priority.

Please keep calling us out when things aren’t working, it helps :slight_smile:

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