An unknown error has occured when importing any playlist from Spotify

Hi folks!

I’m new here, just discovered this service and looking to migrate over from Spotify. I’m trying to import my playlists over via the Web UI but it seems to be failing every time saying that an unknown error has occured. Is this new or is it maybe known and there are ways to proceed?

I saw there was a similar post, but that one seemed to mention large playlists. I accordingly tried to import a tiny playlist and I have the same error pop up for it as well. So I don’t think it’s related.

Regards,

Alex

2 Likes

Just tried it via the API with a Spotify playlist that has 21 tracks and it fails with a 500 Internal Server Error

{"code":500,"error":"An unknown error occured."}

Can confirm this issue:
Request header:
GET /1/playlist/spotify/[id]tracks HTTP/2
Host: ``api.listenbrainz.org
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:146.0) Gecko/20100101 Firefox/146.0
Accept: /
Accept-Language: de,en-US;q=0.7,en;q=0.3
Accept-Encoding: gzip, deflate, br, zstd
Referer: ``https://listenbrainz.org/
Authorization: Token [Redacted]
Content-Type: application/json;charset=UTF-8
Origin: ``https://listenbrainz.org
Connection: keep-alive
Sec-Fetch-Dest: empty
Sec-Fetch-Mode: cors
Sec-Fetch-Site: same-site
Priority: u=0
TE: trailers

Return header:
HTTP/2 500
server: openresty
date: Tue, 06 Jan 2026 12:13:01 GMT
content-type: application/json
content-length: 49
access-control-allow-origin: *
cache-control: private
access-control-expose-headers: X-RateLimit-Remaining,X-RateLimit-Limit,X-RateLimit-Reset,X-RateLimit-Reset-In
x-ratelimit-remaining: 29
x-ratelimit-limit: 30
x-ratelimit-reset: 1767701590
x-ratelimit-reset-in: 10
X-Firefox-Spdy: h2

1 Like

Thanks for reporting and confirming the issue!
No idea why it is not working, I do remember importing playlists from Spotify int he past.

I’ve opened a ticket to track this: https://tickets.metabrainz.org/browse/LB-1919