Activate or deactivate AI answers in Atlassian virtual agent

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@jesus2099

Have you tried this?:

https://support.atlassian.com/jira-service-management-cloud/docs/activate-or-deactivate-ai-answers-in-the-virtual-agent/

Let me know if it helped. If not, we will keep looking.

1 Like
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In Atlassian products (same as Microsoft cloud stuff), you often need to be admin to change minor user stuff, like here it seems you need to be project admin.

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You’re not an admin?

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No, I’m jesus2099. :wink:

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Admin in Atlassian.

Ask the admin.