# Something wrong with AcoustID-Server again!
**URL:** https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927
**Category:** AcoustID
**Created:** [September 12, 2023, 7:13pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927 "2023-09-12T19:13:52Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Alfg](https://community.metabrainz.org/u/Alfg)
#### Post date: [September 12, 2023, 7:13pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/1 "2023-09-12T19:13:52Z")
See [Grafana](https://monitoring.acoustid.org/public-dashboards/8ae82cf1b77a4587899aeab84e102a25?orgId=1&refresh=10s)
**Imported Submission → 0 Ops/m**
Since the evening of 10. September 2023 I get an Acoustid-Fingerprint but no AcoustID 😒
The stats of [Statistics | AcoustID](https://acoustid.org/stats) doesn’t look good.either
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### Author:  [@InvisibleMan78](https://community.metabrainz.org/u/InvisibleMan78)
#### Post date: [September 12, 2023, 9:38pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/2 "2023-09-12T21:38:43Z")
All my submitted fingerprints (through Picard) are not yet visible here at MB. So I assume, the import queue is still growing and no new submissions are imported.
(That was my initial reason to write about the numbers [here](https://community.metabrainz.org/t/interesting-numbers-from-grafana-for-acoustid-api-requests/654874))
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### Author:  [@tigerman325](https://community.metabrainz.org/u/tigerman325)
#### Post date: [September 13, 2023, 2:08am UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/3 "2023-09-13T02:08:55Z")
It’s been down for a couple of days. None of the submitted fingerprints have shown up. Also, you can’t disable any either.
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### Author:  [@InvisibleMan78](https://community.metabrainz.org/u/InvisibleMan78)
#### Post date: [September 13, 2023, 6:07am UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/4 "2023-09-13T06:07:47Z")
It seems that the import stopped working somewhere at 11.09.2023, 09:20:00:
Maybe someone could contact @lukz (Lukáš Lalinský from AcoustID)?
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### Author:  [@InvisibleMan78](https://community.metabrainz.org/u/InvisibleMan78)
#### Post date: [September 15, 2023, 6:48am UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/5 "2023-09-15T06:48:53Z")
Two days later: Still no import of submissions at AcoustID…
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### Author:  [@donadonasa](https://community.metabrainz.org/u/donadonasa)
#### Post date: [September 18, 2023, 8:04am UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/6 "2023-09-18T08:04:56Z")
How long did it take for the service to recover in last failure?
Did it take this long, or more?
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### Author:  [@IvanDobsky](https://community.metabrainz.org/u/IvanDobsky)
#### Post date: [September 18, 2023, 8:08am UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/7 "2023-09-18T08:08:53Z")
> [@donadonasa](#):
>
> Did it take this long, or more?
Usually fairly random - from hours to weeks. It will be fixed when it is fixed. Patience is required. 🙂
Note that it is not a total failure. We can still get AcoustIDs, and still access the site to read data. This time the fault is when attempting to change data (add or delete).
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### Author:  [@InvisibleMan78](https://community.metabrainz.org/u/InvisibleMan78)
#### Post date: [September 18, 2023, 10:39am UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/8 "2023-09-18T10:39:24Z")
It there really no one at MB who could contact @lukz?
(7 days after last submisson import at AcoustID…)
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### Author:  [@Alfg](https://community.metabrainz.org/u/Alfg)
#### Post date: [September 18, 2023, 3:44pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/9 "2023-09-18T15:44:37Z")
could not musicbrainz take over the acoustid server so that such errors can be fixed faster and Lukas Lalinsky is relieved a little bit?
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### Author:  [@reosarevok](https://community.metabrainz.org/u/reosarevok)
#### Post date: [September 18, 2023, 3:59pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/10 "2023-09-18T15:59:02Z")
Given it’s @lukz’s company running it, us taking over wouldn’t be very nice nor welcome, I expect 🙂
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### Author:  [@Alfg](https://community.metabrainz.org/u/Alfg)
#### Post date: [September 18, 2023, 8:46pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/11 "2023-09-18T20:46:16Z")
Is it then not possible to make a contract with lukz company that such errors will be fixed within a certain period of time (1 day)?
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### Author:  [@reosarevok](https://community.metabrainz.org/u/reosarevok)
#### Post date: [September 19, 2023, 7:17am UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/12 "2023-09-19T07:17:34Z")
I guess that could maybe be possible if we started paying for the service - IIRC we’re getting it for free at the moment 🙂 That said, given the fact that _we_ aren’t always able to fix errors in 1 day, I think it’s sensible to give people the benefit of the doubt. We can of course ask if there’s something we can do to help - maybe helping with server issues is doable somehow. But in general remember we’re open source geeks trying to make things work nicely and providing free services to metadata users, and as such expecting the kind of performance you would of your bank or a similar company might be a bit much 😉
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### Author:  [@highstrung](https://community.metabrainz.org/u/highstrung)
#### Post date: [September 19, 2023, 4:55pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/13 "2023-09-19T16:55:41Z")
Disabling of acoustids from recordings was not working yesterday, but I tried it just now and it is working again.
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### Author:  [@InvisibleMan78](https://community.metabrainz.org/u/InvisibleMan78)
#### Post date: [September 19, 2023, 7:09pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/14 "2023-09-19T19:09:30Z")
Yep, since about 17:00 the import background task for the submissions seems to work again:
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### Author:  [@IvanDobsky](https://community.metabrainz.org/u/IvanDobsky)
#### Post date: [September 19, 2023, 7:36pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/15 "2023-09-19T19:36:38Z")
Yep, someone has fed the hamsters and all is buzzing along again.
Some of my adds seem delayed, but the deletes are clearly functioning.
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### Author:  [@InvisibleMan78](https://community.metabrainz.org/u/InvisibleMan78)
#### Post date: [September 19, 2023, 9:02pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/16 "2023-09-19T21:02:18Z")
The import task seems to be working off the queue:
_(yellow = import = higher ops/m rate then green)_
 
* * *
**Update:**
**Since 29.09.2023, 04:30 Uhr** , the queue seems to be completely processed and all current submissions will be imported immediately:
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### Author:  [@Alfg](https://community.metabrainz.org/u/Alfg)
#### Post date: [November 21, 2023, 10:39pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/17 "2023-11-21T22:39:43Z")
**Once again problem with Acoustid Server**!!!
[https://monitoring.acoustid.org/public-dashboards/8ae82cf1b77a4587899aeab84e102a25?orgId=1&refresh=10s](https://monitoring.acoustid.org/public-dashboards/8ae82cf1b77a4587899aeab84e102a25?orgId=1&refresh=10s)
**Imported Submissions 0 ops/m**
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### Author:  [@InvisibleMan78](https://community.metabrainz.org/u/InvisibleMan78)
#### Post date: [November 22, 2023, 7:15am UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/18 "2023-11-22T07:15:36Z")
Yes. This time it looks as if there will be no more new additions (and therefore no imported data) since 2023-11-20, 16:25:
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### Author:  [@Alfg](https://community.metabrainz.org/u/Alfg)
#### Post date: [November 23, 2023, 1:08pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/19 "2023-11-23T13:08:05Z")
Thanks to the person who taught the acoustic server to accept submissions again! 😄
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### Author:  [@InvisibleMan78](https://community.metabrainz.org/u/InvisibleMan78)
#### Post date: [November 23, 2023, 5:18pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927/20 "2023-11-23T17:18:51Z")
Since today at 12:05 Uhr new additions and their import are back to normal:
As no new additions have been accepted, there is no queue for processing. All new additions seems to be imported immediately.
[Next page](https://community.metabrainz.org/t/something-wrong-with-acoustid-server-again/654927.md?page=2)