# Something wrong with Acoustid.org?

**URL:** <https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869>\
**Category:** AcoustID\
**Created:** [April 28, 2023, 10:47pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869 "2023-04-28T22:47:36Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![Alfg](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/a/f04885/32.png) [@Alfg](https://community.metabrainz.org/u/Alfg)\
**Post date:** [April 28, 2023, 10:47pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/1 "2023-04-28T22:47:36Z")

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the websites of [acoustid.org](http://acoustid.org) are very slow responding.  
Something wrong?  
Can’t sent acoustids to the server.

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**Author:** ![rhetticent](https://community.metabrainz.org/user_avatar/community.metabrainz.org/rhetticent/32/50118_2.png) [@rhetticent](https://community.metabrainz.org/u/rhetticent)\
**Post date:** [April 29, 2023, 12:34am UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/2 "2023-04-29T00:34:55Z")

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Looks like there was a significant spike in submissions yesterday, which historically has signaled that the service will be slow or unresponsive for the next few days: [https://acoustid.org/stats](https://acoustid.org/stats)

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**Author:** ![Alfg](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/a/f04885/32.png) [@Alfg](https://community.metabrainz.org/u/Alfg)\
**Post date:** [April 30, 2023, 6:32pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/3 "2023-04-30T18:32:03Z")

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### Daily additions of Acoustid on [Statistics | AcoustID](https://acoustid.org/stats) is gone to ZERO

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**Author:** ![rhetticent](https://community.metabrainz.org/user_avatar/community.metabrainz.org/rhetticent/32/50118_2.png) [@rhetticent](https://community.metabrainz.org/u/rhetticent)\
**Post date:** [April 30, 2023, 9:02pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/4 "2023-04-30T21:02:51Z")

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Yeah, that happens sometimes. AcoustID is a 3rd party system not run or maintained by MetaBrainz/MusicBrainz staff. More information can be seen on the following post:

> [@About the AcoustID category](https://community.metabrainz.org/t/about-the-acoustid-category/338581):
>
> [AcoustID](https://acoustid.org/) is a 3rd party open source music/audio identification service. Any questions or other discussion about AcoustID is welcome here. Note: AcoustID is a 3rd party service, not one of [MetaBrainz’s own projects](https://metabrainz.org/projects). As such [@MetaBrainz](https://community.metabrainz.org/groups/MetaBrainz) administrators are unable to help with technical issues and we instead refer to [@AcoustID](https://community.metabrainz.org/groups/AcoustID) for support. AcoustID also has [their own contact channels](https://acoustid.org/contact) that may or may not be more appropriate. Relevant links: [AcoustID website](https://acoustid.org/)[AcoustID source code on GitHub](https://github.com/acoustid/)[MusicBra…](https://musicbrainz.org/doc/AcoustID)

If you’d like to flag an issue with the maintainer, their contact information can be found at the following address: [Contact us | AcoustID](https://acoustid.org/contact)

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**Author:** ![Alfg](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/a/f04885/32.png) [@Alfg](https://community.metabrainz.org/u/Alfg)\
**Post date:** [May 2, 2023, 11:49pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/5 "2023-05-02T23:49:38Z")

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It seems to me that hardly anyone cares whether the acoustids are set in the recordings or not.

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**Author:** ![InvisibleMan78](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/i/c67d28/32.png) [@InvisibleMan78](https://community.metabrainz.org/u/InvisibleMan78)\
**Post date:** [May 3, 2023, 7:05am UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/6 "2023-05-03T07:05:24Z")

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Seems to work again (but takes some time until all submitted/queued entries will be processed):

 ![image](https://community.metabrainz.org/uploads/default/original/3X/6/3/635a1fe3474d050391665b1f3fa6b383724ceab7.png)

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**Author:** ![Kilu](https://community.metabrainz.org/user_avatar/community.metabrainz.org/kilu/32/2237_2.png) [@Kilu](https://community.metabrainz.org/u/Kilu)\
**Post date:** [May 3, 2023, 9:17pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/7 "2023-05-03T21:17:01Z")

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Was just coming to check if something was wrong since fingerprints I submitted yesterday weren’t showing up yet. I guess it’s still catching up.

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**Author:** ![reosarevok](https://community.metabrainz.org/user_avatar/community.metabrainz.org/reosarevok/32/69228_2.png) [@reosarevok](https://community.metabrainz.org/u/reosarevok)\
**Post date:** [May 4, 2023, 9:28am UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/8 "2023-05-04T09:28:07Z")

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> [@Alfg](#):
>
> It seems to me that hardly anyone cares whether the acoustids are set in the recordings or not.

People will certainly be thankful when using the Scan option in Picard, at the very least, since it doesn’t work without them!

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**Author:** ![Alfg](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/a/f04885/32.png) [@Alfg](https://community.metabrainz.org/u/Alfg)\
**Post date:** [May 4, 2023, 7:34pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/9 "2023-05-04T19:34:08Z")

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> [@Kilu](#):
>
> Was just coming to check if something was wrong since fingerprints I submitted yesterday weren’t showing up yet. I guess it’s still catching up.

I’m curious about that  
I have uploaded the fingerprints for several releases, but they are not displayed in the releases and this has been the case for a few days now.

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**Author:** ![Kilu](https://community.metabrainz.org/user_avatar/community.metabrainz.org/kilu/32/2237_2.png) [@Kilu](https://community.metabrainz.org/u/Kilu)\
**Post date:** [May 5, 2023, 7:07am UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/10 "2023-05-05T07:07:33Z")

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From what I can see it seems like fingerprints I submitted sometime on Tuesday have now popped up on the release I added.

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**Author:** ![lukz](https://community.metabrainz.org/user_avatar/community.metabrainz.org/lukz/32/93360_2.png) [@lukz](https://community.metabrainz.org/u/lukz)\
**Post date:** [May 7, 2023, 7:40am UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/11 "2023-05-07T07:40:08Z")

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Sorry about the recent troubles. I had a couple of really old servers in production, which were causing many problems, especially with submission imports. I’ve done some work to replace the servers with new ones and tried to optimize the importing process to be more resilient to the issues I saw.

For full transparency, there is now a public dashboard, where you can see more details about the production environment:

[https://monitoring.acoustid.org/public-dashboards/8ae82cf1b77a4587899aeab84e102a25?orgId=1&refresh=10s](https://monitoring.acoustid.org/public-dashboards/8ae82cf1b77a4587899aeab84e102a25?orgId=1&refresh=10s)

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**Author:** ![outsidecontext](https://community.metabrainz.org/user_avatar/community.metabrainz.org/outsidecontext/32/90_2.png) [@outsidecontext](https://community.metabrainz.org/u/outsidecontext)\
**Post date:** [May 7, 2023, 7:45am UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/12 "2023-05-07T07:45:51Z")

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Thanks a lot for the update and for maintaining AcoustId.

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**Author:** ![Kilu](https://community.metabrainz.org/user_avatar/community.metabrainz.org/kilu/32/2237_2.png) [@Kilu](https://community.metabrainz.org/u/Kilu)\
**Post date:** [May 7, 2023, 3:08pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/13 "2023-05-07T15:08:44Z")

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Cheers @lukz !

This is a bit off topic, but when I was looking at these fingerprints that were initially delayed, I noticed that 2 tracks failed to scan in picard with an error (E: 18:14:13,199 acoustid\__init_\_.\_on\_fpcalc\_finished:213: Fingerprint calculator failed exit code = 3, exit status = 0, error = Unknown error), what’s the best place to post about it if you want to look at the file, to possibly solve it? Here in the forums, github issues or somewhere else?

EDIT: Actually I just took a listen to the tracks and seems like the tracks itself are corrupted in some way, there’s some odd skipping so my guess is that the mp3 stream itself is broken, so probably not an issue with fpcalc at all. 😃

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**Author:** ![barsanuphe](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/b/3ab097/32.png) [@barsanuphe](https://community.metabrainz.org/u/barsanuphe)\
**Post date:** [May 10, 2023, 8:40pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/14 "2023-05-10T20:40:56Z")

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I had some hope these fixes might have helped with my forever pending submissions… but I’m still out of luck.

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**Author:** ![Alfg](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/a/f04885/32.png) [@Alfg](https://community.metabrainz.org/u/Alfg)\
**Post date:** [May 11, 2023, 7:34pm UTC](https://community.metabrainz.org/t/something-wrong-with-acoustid-org/634869/15 "2023-05-11T19:34:10Z")

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@ **lukz** , thank you.
