I have a question which I will be a bit vague on for obvious reasons. What is the best and most diplomatic way to deal with a problem user? Meaning, a user who adds incomplete releases with no reference, track times, has missing details, no cover art, etc? Now, the information that is missing is readily available. Just going to iTunes provides all that is needed. Notes have been left for this user time after time, nothing is responded to and nothing changes. I have been looking on and correcting adds as they come up, but it is more time consuming to manually enter things, especially the track times, after the add is in, compared to just adding all of it to begin with. Additionally, a lot of these adds are releases that have not even been released yet, but in most cases, all the info is there to be added.
I waited a while to ask, I know when you are new or did not encounter something yet, you may be confused or not knowing of exactly what to do. But after being told time and time again and not even arguing back at polite requests, it just tells me the editor does not care about the edits… and that is the issue I am asking about.