### Author:  [@JovanNikolic](https://community.metabrainz.org/u/JovanNikolic)
#### Post date: [October 10, 2024, 5:14pm UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/1 "2024-10-10T17:14:05Z")
Greetings,
I am using latest Picard (as always) 2.12.3. My OS is Windows 11 Pro (with latest updates).
Since last update, I am getting terrible, long waiting for any lookup I do from Picard. I’ve tried on numerous tracks, it’s always the same. I have fast internet connection (which is always idle when trying Picard).
Any idea?
---
### Author:  [@jesus2099](https://community.metabrainz.org/u/jesus2099)
#### Post date: [October 10, 2024, 5:39pm UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/2 "2024-10-10T17:39:42Z")
[Cover Art Archive is currently down](https://community.metabrainz.org/t/internet-archive-down-possibly-hacked/718418).
When trying to load a release in Picard that has some CAA scans, it will hang there for several minutes:
> [loading album information]
Looking at the console logs, you should see (I replaced MBID by `xxx`):
```auto
E: 19:34:01,985 webservice._handle_reply:535: Network request error for https://archive.org/download/mbid-xxx/index.json -> Error transferring https://archive.org/download/mbid-xxx/index.json - server replied: Service Temporarily Unavailable (QT code 403, HTTP code 503)
E: 19:34:34,004 webservice._handle_reply:535: Network request error for https://archive.org/download/mbid-xxx/index.json -> Error transferring https://archive.org/download/mbid-xxx/index.json - server replied: Service Temporarily Unavailable (QT code 403, HTTP code 503)
E: 19:35:11,602 webservice._handle_reply:535: Network request error for https://archive.org/download/mbid-xxx/index.json -> Error transferring https://archive.org/download/mbid-xxx/index.json - server replied: Service Temporarily Unavailable (QT code 403, HTTP code 503)
```
Then last error and the release finishes loading:
```auto
E: 19:36:42,247 ui/item.error_append:108: : CAA JSON error: Error transferring https://archive.org/download/mbid-xxx/index.json - server replied: Service Temporarily Unavailable
```
---
### Author:  [@milkweedsteve](https://community.metabrainz.org/u/milkweedsteve)
#### Post date: [October 10, 2024, 6:12pm UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/3 "2024-10-10T18:12:43Z")
[archive.org](http://archive.org) is down right now but I also have seen album lookups to be unstable for the past week or so as well.
---
### Author:  [@Zas](https://community.metabrainz.org/u/Zas)
#### Post date: [October 10, 2024, 6:41pm UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/4 "2024-10-10T18:41:08Z")
Internet Archive is experiencing very bad DDoS at the moment, so it impacts Cover Art Archive. You may want to disable CAA in Options until things come back to normal. See [https://picard-docs.musicbrainz.org/en/config/options\_cover.html](https://picard-docs.musicbrainz.org/en/config/options_cover.html) (uncheck Cover Art Archive: options in Cover Art Providers).
---
### Author:  [@VAMaresBoy](https://community.metabrainz.org/u/VAMaresBoy)
#### Post date: [October 10, 2024, 10:47pm UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/5 "2024-10-10T22:47:36Z")
Same issue here, it seems this is not related to the version of the application, so, hope this will fixed soon.
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### Author:  [@christhedj](https://community.metabrainz.org/u/christhedj)
#### Post date: [October 11, 2024, 1:02pm UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/6 "2024-10-11T13:02:42Z")
Can confirm unchecking Cover Art Archive in settings fixes the problem. Obviously, that means you won’t be embedding your cover art when you save, but it’s still better than nothing. Awful that the IA is being put through this cyberattack. Of all the sites to pick on! Sigh.
---
### Author:  [@oldiesradiolive365](https://community.metabrainz.org/u/oldiesradiolive365)
#### Post date: [October 11, 2024, 9:49pm UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/7 "2024-10-11T21:49:27Z")
This issue is still going on. Very frustrated at the slowness of loading album info. All i get if I’m luck is an acoustic ID but nothing else. Is this being addressed does anyone know??
---
### Author:  [@outsidecontext](https://community.metabrainz.org/u/outsidecontext)
#### Post date: [October 12, 2024, 6:10am UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/8 "2024-10-12T06:10:28Z")
Sure the Internet Archive team is working on recovering their site. In the meantime the best you can do is to disable the cover art archive in Picard options.
See also this thread:
> [@Internet Archive down, possibly hacked](https://community.metabrainz.org/t/internet-archive-down-possibly-hacked/718418/14):
>
> The data is safe. Services are offline as we examine and strengthen them. Sorry, but needed. [@internetarchive](https://twitter.com/internetarchive?ref_src=twsrc%5Etfw) staff is working hard. Estimated Timeline: days, not weeks. Thank you for the offers of pizza (we are set). — Brewster Kahle (@brewster\_kahle) [October 11, 2024](https://twitter.com/brewster_kahle/status/1844790609573277792?ref_src=twsrc%5Etfw)
---
### Author:  [@tron1000](https://community.metabrainz.org/u/tron1000)
#### Post date: [October 13, 2024, 8:13pm UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/9 "2024-10-13T20:13:31Z")
E: 10:01:38,938 webservice.\_handle\_reply:535: Network request error for [https://archive.org/download/mbid-9682a252-c511-4f58-9af8-c9580ff2bc98/index.json](https://archive.org/download/mbid-9682a252-c511-4f58-9af8-c9580ff2bc98/index.json) → Error transferring [https://archive.org/download/mbid-9682a252-c511-4f58-9af8-c9580ff2bc98/index.json](https://archive.org/download/mbid-9682a252-c511-4f58-9af8-c9580ff2bc98/index.json) - server replied: Service Temporarily Unavailable (QT code 403, HTTP code 503)
---
### Author:  [@tigerman325](https://community.metabrainz.org/u/tigerman325)
#### Post date: [October 13, 2024, 9:20pm UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/10 "2024-10-13T21:20:01Z")
[archive.org](http://archive.org) is down. See [Internet Archive down, possibly hacked](https://community.metabrainz.org/t/internet-archive-down-possibly-hacked/718418)
---
### Author:  [@VerticalPi](https://community.metabrainz.org/u/VerticalPi)
#### Post date: [October 21, 2024, 5:26pm UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/11 "2024-10-21T17:26:07Z")
I’m on Windows 10 and the latest version of Picard. When I either tag an album on musicbrainz into picard or scan the audio files, the program will be stuck on “loading album information” for a few minutes. It will eventually load the album, although it says that there was a processing error that says
> CAA JSON error: Host not found
> CAA JSON error: Host [coverartarchive.org](http://coverartarchive.org) not found
what can I do to fix this?
---
### Author:  [@UltimateRiff](https://community.metabrainz.org/u/UltimateRiff)
#### Post date: [October 21, 2024, 5:34pm UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/12 "2024-10-21T17:34:03Z")
> [@Internet Archive down, possibly hacked](https://community.metabrainz.org/t/internet-archive-down-possibly-hacked/718418):
>
> This may be interesting to the people here, given how much we rely on the Internet Archive in general.
the site that hosts cover art is currently down, so I believe this can be fixed by simply turning off cover art for now
---
### Author:  [@dashv](https://community.metabrainz.org/u/dashv)
#### Post date: [October 21, 2024, 6:33pm UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/13 "2024-10-21T18:33:06Z")
That is what I had to do.
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### Author:  [@VerticalPi](https://community.metabrainz.org/u/VerticalPi)
#### Post date: [October 21, 2024, 7:35pm UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/14 "2024-10-21T19:35:25Z")
I think I got it for now. Thanks
---
### Author:  [@oldiesradiolive365](https://community.metabrainz.org/u/oldiesradiolive365)
#### Post date: [October 27, 2024, 5:34pm UTC](https://community.metabrainz.org/t/picard-abnormally-slow/718584/15 "2024-10-27T17:34:22Z")
Appears the system is back up loading album art and other information. I just tested about 30 different single mp3 files and all took without incident. Keep calm and carry on. Thanks to the MBP team that assisted in bringing this back. Never knew how much something is so important to your hobby until it is no longer available.