When the software I am using (NCH Express Rip) tries to connect to the Musicbrainz server, a message pops up saying “The operation failed when trying to access the online album database. Check you are connected to the internet.”
With Express Rip there are 2 options for obtaining music album metadata, either FreeDB or Musicbrainz. FreeDB always connects (but, like Musicbrainz, doesn’t always recognise the album) and Musicbrainz did work until about 3 weeks ago - that’s when I started to get the ‘failed’ message. Can somebody there check to see what is going wrong?
I asked NCH Software Tech help and they said it might cure itself in time but so far it hasn’t happened. Forgive me if I’m in the wrong place, forum etc but this is my first visit here and I’m totally lost! Thank you.