# Lookup in browser does not work

**URL:** <https://community.metabrainz.org/t/lookup-in-browser-does-not-work/176210>\
**Category:** MusicBrainz Picard\
**Created:** [December 2, 2016, 4:06pm UTC](https://community.metabrainz.org/t/lookup-in-browser-does-not-work/176210 "2016-12-02T16:06:04Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![Deleted\_Editor\_1766271](https://community.metabrainz.org/user_avatar/community.metabrainz.org/deleted_editor_1766271/32/4901_2.png) [@Deleted\_Editor\_1766271](https://community.metabrainz.org/u/Deleted_Editor_1766271)\
**Post date:** [December 2, 2016, 4:06pm UTC](https://community.metabrainz.org/t/lookup-in-browser-does-not-work/176210/1 "2016-12-02T16:06:04Z")

</div>

I’m also experiencing some trouble while tagging tracks manually.

I hit the “Lookup in Browser” Button and there, if it got my track, I hit the “Tagger” Button. Then Picard shows a “1” at the green ‘dowload’ arrow next to “Listening on Port 8000”. But **nothing** happens then.

What am I doing wrong?

---

<div class="post-metadata">

**Author:** ![outsidecontext](https://community.metabrainz.org/user_avatar/community.metabrainz.org/outsidecontext/32/90_2.png) [@outsidecontext](https://community.metabrainz.org/u/outsidecontext)\
**Post date:** [December 2, 2016, 5:13pm UTC](https://community.metabrainz.org/t/lookup-in-browser-does-not-work/176210/2 "2016-12-02T17:13:38Z")

</div>

Pleas do not hijack other threads with unrelated problems, create new topics for this.

Regarding your issue: What should happen is that Picard loads the album metadata in the right pane. If this does not work have a look at Help \> Show error / debug log and post the output here.

Also look at the following thread:

> [@Help for newbie to Musicbrainz Picard](https://community.metabrainz.org/t/help-for-newbie-to-musicbrainz-picard/172107):
>
> I’m a newbie to Musicbrainz Picard but despite spending hours trying, reading documentation, and Googling the problem I am unable to tag tracks using ‘Lookup in Browser’. The browser opens and shows the album I want, but clicking the green tagger button does nothing. I’ve tried using a different browser, to no avail. Please can someone tell me what I am doing wrong - I’m sure it must be something completely obvious to everyone except me. I’m not a novice with computers, but this problem has com…

---

<div class="post-metadata">

**Author:** ![CallerNo6](https://community.metabrainz.org/user_avatar/community.metabrainz.org/callerno6/32/39_2.png) [@CallerNo6](https://community.metabrainz.org/u/CallerNo6)\
**Post date:** [December 2, 2016, 11:28pm UTC](https://community.metabrainz.org/t/lookup-in-browser-does-not-work/176210/3 "2016-12-02T23:28:14Z")

</div>

> [@Picard Tagger Button doesnt work in any browser on Windows 10](https://community.metabrainz.org/t/picard-tagger-button-doesnt-work-in-any-browser-on-windows-10/89777/9):
>
> As a workaround (for people who are having problems with the green tagger button), you should be able to copy the URL to a release in MusicBrainz and paste it into the search bar in Picard.

---

<div class="post-metadata">

**Author:** ![anniew](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/a/b4bc9f/32.png) [@anniew](https://community.metabrainz.org/u/anniew)\
**Post date:** [December 3, 2016, 8:01am UTC](https://community.metabrainz.org/t/lookup-in-browser-does-not-work/176210/4 "2016-12-03T08:01:17Z")

</div>

I’m sorry – I don’t understand how I have hijacked another thread. Clearly  
I do not understand how this forum works. I have had messages rejected for  
having more than one image, and apparently also posted my email address at some  
point. I’m only trying to get Picard to work but am clearly getting something  
wrong, and thought this forum might help me.

I still can’t match my files against the tracks by dragging them onto the loaded release. The loaded files show the music symbol, and the unmatched files show a stop sign and won’t match.

I think I will give up at this point, but thank you very much for all your help.

---

<div class="post-metadata">

**Author:** ![outsidecontext](https://community.metabrainz.org/user_avatar/community.metabrainz.org/outsidecontext/32/90_2.png) [@outsidecontext](https://community.metabrainz.org/u/outsidecontext)\
**Post date:** [December 3, 2016, 8:50am UTC](https://community.metabrainz.org/t/lookup-in-browser-does-not-work/176210/5 "2016-12-03T08:50:04Z")

</div>

> [@anniew](#):
>
> I’m sorry – I don’t understand how I have hijacked another thread.

That’s not about you, but DBocksteger posted his issue on another thread and I separated the threads. I just linked to your thread for reference of a similar issue.

---

<div class="post-metadata">

**Author:** ![outsidecontext](https://community.metabrainz.org/user_avatar/community.metabrainz.org/outsidecontext/32/90_2.png) [@outsidecontext](https://community.metabrainz.org/u/outsidecontext)\
**Post date:** [December 3, 2016, 8:56am UTC](https://community.metabrainz.org/t/lookup-in-browser-does-not-work/176210/6 "2016-12-03T08:56:33Z")

</div>

> [@anniew](#):
>
> still can’t match my files against the tracks by dragging them onto the loaded  
> release. The loaded files show the music symbol, and the unmatched files  
> show a stop sign and won’t match.

That’s new information you haven’t given before. A red stop sign means some kind of error. Please paste the output of Help \> View Error / debug log and we can hopefully figure out the cause.

---

<div class="post-metadata">

**Author:** ![anniew](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/a/b4bc9f/32.png) [@anniew](https://community.metabrainz.org/u/anniew)\
**Post date:** [December 3, 2016, 9:57am UTC](https://community.metabrainz.org/t/lookup-in-browser-does-not-work/176210/7 "2016-12-03T09:57:09Z")

</div>

This is the debug log.

---

<div class="post-metadata">

**Author:** ![Deleted\_Editor\_1766271](https://community.metabrainz.org/user_avatar/community.metabrainz.org/deleted_editor_1766271/32/4901_2.png) [@Deleted\_Editor\_1766271](https://community.metabrainz.org/u/Deleted_Editor_1766271)\
**Post date:** [December 3, 2016, 10:01am UTC](https://community.metabrainz.org/t/lookup-in-browser-does-not-work/176210/8 "2016-12-03T10:01:42Z")

</div>

Hi @outsidecontext,

thanks for splitting my question in a different thread and sorry for asking in the first thread. Thought my problem could be similar.

I’ll check the error logs later today an will give the workaround a try 🙂

Thank you and have a nice day!

Daniel
