# Import page fails with "Failed to fetch" / "Load failed" (Spotify extended history zip) **URL:** \ **Category:** ListenBrainz\ **Tags:** musicbrainz\ **Created:** [October 15, 2026, 9:01am UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825 "2026-10-15T09:01:25Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![lovekynsilo](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/l/71c47a/32.png) [@lovekynsilo](https://community.metabrainz.org/u/lovekynsilo)\ **Post date:** [October 15, 2026, 9:01am UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/1 "2026-10-15T09:01:25Z")
Hi all, I can’t use the history import page. I’m trying to import my Spotify extended streaming history and the page fails in two ways. What happens - Uploading my\_spotify\_data.zip (18.4 MB, straight from Spotify, not extracted) at [Sign in - MetaBrainz Foundation](http://listenbrainz.org/settings/import) ends with: “There was an error creating an import of your data … TypeError: Failed to fetch”. - Simply loading or refreshing the page shows: “There was an error retrieving your imports in progress … TypeError: Failed to fetch”. The “Your imports” list stays blank, so I don’t think any import was created. What I’ve tried - Edge on Windows 11, in a normal window and an InPrivate window. - The original zip and a plain local copy (the original sits in a synced OneDrive folder). - iPhone, Safari, mobile data with Wi-Fi off, signed in: the same page fails with “TypeError: Load failed”. - Upload settings were Spotify, start 1 Sep 2026, end 14 Oct 2026, default timezone. Other parts of the site work. I’m signed in, my profile loads, and my Navidrome scrobbles show up as “listening now”. The first failure was around 1 pm Australian Eastern time on 15 October 2026, and it was still failing about two hours later. Is the import service having problems, or is there something about my account I should check? I’m happy to share more detail, though I’d rather not post the zip because it holds personal data. My username is lovekynsilo . Thanks. ---
**Author:** ![Nicknickcdf](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/n/e19b73/32.png) [@Nicknickcdf](https://community.metabrainz.org/u/Nicknickcdf)\ **Post date:** [October 17, 2026, 7:32am UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/2 "2026-10-17T07:32:01Z")
Hi, Just to say you’re not the only one. I have different browser and different O.S. so I doubt it’s “our side”… I’ve cross-posted here too to help tie the stories together > [@Dealing with scrobbler.log files](https://community.metabrainz.org/t/dealing-with-scrobbler-log-files/563848/13): > > Hi mr Monkey, I successfully used this rockbox audioscrobbler.log import function a few months ago, but today every time I try I get the following error: type error: network error when attempting to fetch resource. I am using Firefox 157.0 (64-bit) on ubunu linux. Is it a case of waiting a few days and trying again? I see someone else is having a very similar issue with a different import format: [Import page fails with "Failed to fetch" / "Load failed" (Spotify extended history zip)](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/1) N ---
**Author:** ![Aquiles](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/a/a9a28c/32.png) [@Aquiles](https://community.metabrainz.org/u/Aquiles)\ **Post date:** [October 17, 2026, 11:58pm UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/3 "2026-10-17T23:58:27Z")
Same error here. Started at 14th of October ---
**Author:** ![ztar\_473](https://community.metabrainz.org/user_avatar/community.metabrainz.org/ztar_473/32/122431_2.png) [@ztar\_473](https://community.metabrainz.org/u/ztar_473)\ **Post date:** [October 18, 2026, 12:00am UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/4 "2026-10-18T00:00:14Z")
same issue here, 5mb data Tested on Chromium based browsers and Firefox based browsers, from MacOS 26.7.1 On the UI: > **There was an error creating an import of your data** > Please try again and contact us if the issue persists. TypeError: Failed to fetch Browser console logs: ```auto import/:1 Access to fetch at 'https://api.listenbrainz.org/1/import-listens/' from origin 'https://listenbrainz.org' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: It does not have HTTP ok status. ImportListens.tsx:407 POST https://api.listenbrainz.org/1/import-listens/ net::ERR_FAILED ``` Hope this helps ---
**Author:** ![b363e58e-ccea-4657-9101-68973cd30321](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/b/b5a626/32.png) [@b363e58e-ccea-4657-9101-68973cd30321](https://community.metabrainz.org/u/b363e58e-ccea-4657-9101-68973cd30321)\ **Post date:** [October 18, 2026, 12:00am UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/5 "2026-10-18T00:00:18Z")
I have the same issue since October 11th (never tried before that, to be clear) ---
**Author:** ![mediumburrito](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/m/e99b99/32.png) [@mediumburrito](https://community.metabrainz.org/u/mediumburrito)\ **Post date:** [October 19, 2026, 10:16pm UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/6 "2026-10-19T22:16:10Z")
I’m having the same issue. Fails on Firefox. Disabled all extensions. Disabled my network adblocking. I even dusted off Microsoft Edge and it still failed. It’s just broken. ---
**Author:** ![samara\_s](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/s/9de053/32.png) [@samara\_s](https://community.metabrainz.org/u/samara_s)\ **Post date:** [October 19, 2026, 10:16pm UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/7 "2026-10-19T22:16:46Z")
Same. Tried different browsers. Different machines. Different networks. No change. ---
**Author:** ![aerozol](https://community.metabrainz.org/user_avatar/community.metabrainz.org/aerozol/32/116_2.png) [@aerozol](https://community.metabrainz.org/u/aerozol)\ **Post date:** [October 19, 2026, 10:18pm UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/8 "2026-10-19T22:18:19Z")
Edit: didn’t realise there were a bunch of tickets, added 'em all for now 😛 (some should probably be closed as duplicates, if someone has time) > > > > ---
**Author:** ![amarendra](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/a/b2d939/32.png) [@amarendra](https://community.metabrainz.org/u/amarendra)\ **Post date:** [October 20, 2026, 7:26am UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/9 "2026-10-20T07:26:49Z")
That issue tracker URL [Log into Atlassian - MetaBrainz Tickets](https://tickets.metabrainz.org/browse/LB) also seems to be not opening. Throws: > Jira had problems starting up > Database: Jira couldn’t connect to your database > … ---
**Author:** ![mr\_monkey](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/m/e95f7d/32.png) [@mr\_monkey](https://community.metabrainz.org/u/mr_monkey)\ **Post date:** [October 20, 2026, 1:58pm UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/10 "2026-10-20T13:58:48Z")
Thanks for the reports everyone, we are in the process of fixing the issue. A fix is created, and just needs to be deployed on our gateways ---
**Author:** ![mr\_monkey](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/m/e95f7d/32.png) [@mr\_monkey](https://community.metabrainz.org/u/mr_monkey)\ **Post date:** [October 20, 2026, 5:20pm UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/11 "2026-10-20T17:20:50Z")
The issue is fixed now, please let me know if you’re still having issues with importing files ---
**Author:** ![henrebotha](https://community.metabrainz.org/user_avatar/community.metabrainz.org/henrebotha/32/123448_2.png) [@henrebotha](https://community.metabrainz.org/u/henrebotha)\ **Post date:** [October 20, 2026, 6:47pm UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/12 "2026-10-20T18:47:25Z")
I’m not going to join the Discord or whatever, but I noticed a potential issue in the code that may be contributing to this problem. From `git@github.com``:metabrainz/listenbrainz-server.git@122b4f4d:listenbrainz/webserver/decorators.py:32`: ```python def crossdomain(f): """ Decorator to add CORS headers to flask endpoints. This decorator should be applied just after the route to ensure the provide_automatic_options is set correctly. """ ``` And then from `git@github.com``:metabrainz/listenbrainz-server.git@122b4f4d:listenbrainz/webserver/views/import_listens.py:37`: ```python @import_api_bp.post("/") @web_listenstore_needed @crossdomain @ratelimit() def create_import_task(): ``` So `create_import_task()` (along with other endpoint methods in the same file) does not respect the decorator order mentioned in the comments of `crossdomain()`. ---
**Author:** ![VBJ29TrfF54zxDg](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/v/c68b51/32.png) [@VBJ29TrfF54zxDg](https://community.metabrainz.org/u/VBJ29TrfF54zxDg)\ **Post date:** [October 20, 2026, 6:47pm UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/13 "2026-10-20T18:47:44Z")
I just tried and the error box has disappeared and the import is working! OS: NixOS Browser: Firefox ![2026-10-20-12-05-38](https://community.metabrainz.org/uploads/default/original/3X/8/0/80b22f1ff9b0dd827f338705a9e893a63e91376e.png) ![2026-10-20-12-20-12](https://community.metabrainz.org/uploads/default/original/3X/3/f/3f37207e5ffd7b7bd534b5c68d11b89c70a0db08.png) ---
**Author:** ![Nicknickcdf](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/n/e19b73/32.png) [@Nicknickcdf](https://community.metabrainz.org/u/Nicknickcdf)\ **Post date:** [October 20, 2026, 8:53pm UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/14 "2026-10-20T20:53:08Z")
Excellent! Thanks @aerozol and @mr_monkey, working for me now (Linux and Firefox, not the OP) ---
**Author:** ![samara\_s](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/s/9de053/32.png) [@samara\_s](https://community.metabrainz.org/u/samara_s)\ **Post date:** [October 21, 2026, 7:58pm UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/15 "2026-10-21T19:58:05Z")
Thank you everyone. Works now on CachyOS with Firefox and also Windows 11 with Firefox. ---
**Author:** ![lovekynsilo](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/l/71c47a/32.png) [@lovekynsilo](https://community.metabrainz.org/u/lovekynsilo)\ **Post date:** [October 23, 2026, 2:40am UTC](https://community.metabrainz.org/t/import-page-fails-with-failed-to-fetch-load-failed-spotify-extended-history-zip/815825/16 "2026-10-23T02:40:36Z")
Thanks Monkey. All fixed on my end.