An OSX 10.13.6 user here with the same problem. Tried latest versions (2.4.3 and 2.4.4) with same results. Ended here (after quite a lot of searching) and the “xattr -cr” fixes the problem.
Version 2.5 not solving the problem. Have to „xattr -cr“ to start it.
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FYI been using this for years on a Mac and finally decided to upgrade today…uh oh:
“MusicBrainz Picard.app” is damaged and can’t be opened. You should move it to the Trash.
Looks like the newest version has not addressed this problem? I’m on OS X 10.12.
Right, I saw this but thought it had to be done each time the app was started…? Just once then?
Yes, just once and only if you encounter this problem.
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For many releases now, all we get (as seen on the MacUpdate.com comments) is “Appears to be damaged - please move to the trash.” So - useless on MacOs 10.12, 10.13 at least.
Please see the FAQ at.http://picard-docs.musicbrainz.org/en/troubleshooting/macos_startup_error.html on how to fix this.
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I am in the process of updating our macOS builds to be able to build with the latest available dependencies again. I would appreciate if you could test the following build for macOS 10.12 / 10.13 and report on how it runs and whether it still causes the corrupt app message.
On my 10.12 test install it runs (but so do the previous release builds). Code wise this build is identical to 2.5.5. The changes are that latest PyInstaller 4.1 and Python 3.9.1 where used to build this app.
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Here is a build of the latest master branch. From the build configuration this is what we likely will use for the 2.6 release, so I would appreciate if someone could check whether this fixes the issues with the app being reported as damaged:
I need your help here as I cannot reproduce this issue on my installs.
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Thanks SmilleyMiley I just loaded MusicBrainz 10.5.5 on Mac OS 10.13.6 and your solution allowed me to run the app.
I have some update on what is happening: For some files of the app the code signing signature is placed inside an extended file system attribute com.apple.cs.CodeSignature. This signature after signing is in the files I looked at a bit over 8 KiB in size. When copying the app from the DMG image to the local hard disk on macOS 10.12 (and I assume 10.13 as well) it gets truncated to exactly 4 KiB. This results in a broken signature, hence when trying to launch the app Gatekeeper reports it as broken.
Now interestingly I have not found any discussion of this issue, and currently I don’t know a way to solve this. I see the following options going forward, none of which is fully satisfying:
- We find a proper fix. This of course would be the ideal solution. As for now I don’t know one.
- We do not sign the app for 10.12 / 10.13 and provide a separate signed app for 10.14 and later. This is not perfect, but in 10.12 / 10.13 it is till easily possible to run unsigned apps and users are probably aware how to do this. It is not great, but probably better have the “App from an unidentified developer” dialog then the “App is damaged”.
- We stop supporting 10.12 / 10.13. I would like to avoid this for now, as I know many of you are stuck with older versions.
- We stay with the status quo, with affected users having to apply the xattr workaround.
Any opinions on this? I tend to option 2, at least unless or until we find a proper fix.
See also my comment at PICARD-1763.
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I think I got it solved! Please someone verifies this with
I am pretty sure I could finally fix this annoyance. The fix is a combination of moving to the latest PyInstaller 4.1 and also moving the Qt translation files to Contents/Resources instead of Contents/MacOS (where they are placed by default).
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It’s working! No more " You should move it to the Trash" message at launch.
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Hurray! Thanks a lot for testing. I’ll see to get a release soon.
Happy new year to everyone!
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We have released Picard 2.5.6, which should finally fix this problem:
The upcoming Picard 2.6, for which we have planned to release a beta soon, will provide additional improvements to macOS packaging.
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