Master thread: Is my IP blocked / IP blacklisted / VPN blocked / QNAP / Can't connect to Musicbrainz.org / Picard doesn't work on home network

Lewisham · March 25, 2021, 5:42am

I’m having the same issue accessing the site and using Picard. My IP is 119.18.0.96

Thanks in advance for any help!

Zas · March 25, 2021, 7:39am

@Lewisham yes, this IP was blocked on our side, you should now be able to access our services. Sorry for the inconvenience.

Lewisham · March 25, 2021, 8:31pm

Thank you, all good for now!

samplethief · April 9, 2021, 4:39pm

Hey I am using a VPN which has recently been blocked by musicbrainz. I am unable to either browse the website or use Picard whilst VPN is active.

Anything changed recently?

Zas · April 9, 2021, 5:27pm

What’s your external IP? I can check.

samplethief · April 9, 2021, 7:26pm

Thanks Zas, its in the range of REDACTED

Zas · April 9, 2021, 7:38pm

It happens there are multiple IPs in this block that were in online blacklists. I updated ours.
Check if you can connect now.

Next time, please provide the exact IP.

samplethief · April 9, 2021, 8:27pm

Perfect thanks a lot! Works now

hetasser · May 5, 2021, 7:20am

Hello
I have the same problem
I just uninstalled the music station from my Qnap, so it shouldn’t be a problem anymore
my ips (not sure which one is used) are
xxx.xxx.xxx.xxx
or
2001:41d0:fe53:fc00:11c:c43e:a6b6:bed6
xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx

thanks

Zas · May 5, 2021, 8:54am

Hello,

your IP was blocked, I just removed it, so you should now have access to all our services.
Sorry for the inconvenience, and thanks for uninstalling music station from your QNAP device.

BTW, I’m curious about which version it is (hardware/OS).

hetasser · May 6, 2021, 9:01am

Hi
thanks, it’s working now
its a TS-859U with QTS 4.2.6 (I think there isn’t any update for the firmware on this model)

Thanks again

JemStarramol · June 2, 2021, 12:34pm

Hey!
I used to have a QNAP device, but got rid of it. Now I’d like check out musicbrainz
-Removed-
-Removed-
Thank you!!

Zas · June 2, 2021, 2:18pm

Yes, your IP was blocked. You should have access to all our services now. Sorry for the inconvenience.

JemStarramol · June 2, 2021, 2:41pm

Thanks, its working now

HiveLeader · June 4, 2021, 4:51pm

Can you check
xxx.xxx.xxx.xxx
please ?

Zas · June 4, 2021, 5:28pm

This IP isn’t blocked on our side.

ghires · June 6, 2021, 1:28pm

Zas,

It seems my home’s IP address has been blocked by musicbrainz as well. Can you unblock my IP address? I’m using Picard/MP3Tag infrequently, so I must have some background service on a server that has caused the issue. I’ll try and do some digging to figure this out . . . my IP address: 72.48.180.130

Thanks.

Zas · June 6, 2021, 1:47pm

It appears this IP isn’t blocked on our side. What happens exactly? Can you ping (or even better traceroute) 138.201.227.205?

ghires · June 6, 2021, 1:57pm

Thanks for checking, Zas.

Yep - it looks like traffic stops at my gateway - I’ll dig into the router and see what’s going on there. Thanks so much!!

inktrap · July 8, 2021, 3:30pm

Hey how about

xxx.xxx.xxx.xxx

?

If I am blocked … Is there a way to find out why i have been blocked? I read about rate limiting, am setting a user agent and have a ratelimit and a ratelimit_interval.