Master thread: Is my IP blocked / IP blacklisted / VPN blocked / QNAP / Can't connect to Musicbrainz.org / Picard doesn't work on home network

Hey so I tried to manage my libary with beets, as I did many times before, but this time I noticed it couldn’t connect to MusicBrainz. I tried to go to the website but I got a timeout error. Checked if the servers were down but that’s not the case. So I used Opera’s built in VPN to see if I can connect that way, and I actually can. Im currently using it.
Can it be the case that my normal IP is blocked? If so why?

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Happy Friday!
It seems my public IP have been blacklisted? A lookup on whatsmyipaddress give the ip xxx.xxx.xxx.xxx. I had access to the website yesterday but it seem unavailable today.

I have a QNAP.

Yes, your IP was blacklisted, likely because of your QNAP device.
Be sure to upgrade it to latest version.
I removed this IP, so you should now be able to access all our services.

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Gosh, that was quick! Thanks so much! Great! It works again.

I have the latest version but will try to restrict the outgoing traffic from the QNAP NAS.

Thank you!

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I have a QNAP NAS and didn’t know about the blocked IP addresses until recently. I uninstalled Music Station a couple of years ago, but I must have been banned before I did that. I’m on the current QTS version, and do not use any of the QNAP multimedia programs. My IP is xxx.xxx.xxx.xxx. Thanks!

Hi,

Can you check the blocklist for xxx.xxx.xxx.xxx ?
I also cannot connect to musicbrainz.org.

Thanks a lot!

@eriji @WillyWhale your IPs were in the QNAP list, now removed, you should now have access to all our services. Sorry for the inconvenience.

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thanks a lot for the quick solution!

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Thank you so much! I’m sorry my NAS was part of the problem.

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10 posts were split to a new topic: Why would a NAS be querying MB?

Hi. I am unable to access Musicbrainz or use Picard since past few days. I believe my IP address is also blacklisted. But I switched off my router at night for an IP address refresh. I have a new IP address now, but I am still unable to access the services except by going on my mobile phone data.

I don’t understand what these QNAP services or devices are. The only change I’ve had in the past month in my household is install iTunes for my new iPhone and getting a new Wi-Fi router.

@LWTBP can you provide your IP address so I can check?

My IP address: xxx.xxx.xxx.xxx

The IP you recently got was probably used by bad guys few days ago and was temporarily listed in public blacklists. That’s unrelated to QNAP devices for once.
I refreshed our lists and it was removed, so you should now be able to access all our services. Sorry for the inconvenience.

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@Zas It’s working now. Thank you so much.

What can we do to prevent this in the future?

Just read this. No problem. I appreciate the prompt help.

Not much, that’s just bad luck in this case. Though you can always contact me if it happens again, we’ll advise.

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It seems my IP is blocked as well, despite i do not have a QNAP device.
Tracert ends by a Hetzner Server
My ip is 82.207.238.59

Btw. dnslookup at mxtoolbox doesn’t show a AAAA Record for musicbrainz. Is this correct?

Hey @Voidi

I unblocked your IP, sorry for the inconvenience.
And yes, musicbrainz.org hasn’t a AAAA record yet, because it doesn’t support IPv6 yet, but this is something on the work.

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Thank your for quick response.