Can't connect to website and Picard doesn't check music on home network


Can you check the blocklist for ?
I also cannot connect to

Thanks a lot!

@eriji @WillyWhale your IPs were in the QNAP list, now removed, you should now have access to all our services. Sorry for the inconvenience.


thanks a lot for the quick solution!

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Thank you so much! I’m sorry my NAS was part of the problem.


10 posts were split to a new topic: Why would a NAS be querying MB?

Hi. I am unable to access Musicbrainz or use Picard since past few days. I believe my IP address is also blacklisted. But I switched off my router at night for an IP address refresh. I have a new IP address now, but I am still unable to access the services except by going on my mobile phone data.

I don’t understand what these QNAP services or devices are. The only change I’ve had in the past month in my household is install iTunes for my new iPhone and getting a new Wi-Fi router.

@LWTBP can you provide your IP address so I can check?

My IP address:

The IP you recently got was probably used by bad guys few days ago and was temporarily listed in public blacklists. That’s unrelated to QNAP devices for once.
I refreshed our lists and it was removed, so you should now be able to access all our services. Sorry for the inconvenience.

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@Zas It’s working now. Thank you so much.

What can we do to prevent this in the future?

Just read this. No problem. I appreciate the prompt help.

Not much, that’s just bad luck in this case. Though you can always contact me if it happens again, we’ll advise.


Hi - I think my IP is also blocked.

Send me your IP to support at so I can have a look. Thanks.

HI Zas. I have a QNAP NAS and believe I’ve also been blocked. Could you check


I’m in! :partying_face: Very much appreciated.

edit: Well, I was. Did I get blacklisted again? Just updated the firmware on my NAS 2 days ago, so it shouldn’t be spamming your server anymore.

edit 2: I just disabled the built-in “Music Station” app, which has apparently been causing the issue.

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I whitelisted your IP, so you should now have access again.
Sorry for the inconvenience.

Hello, I think that I’m having the same issue.
IP is
Can’t open website at home!
I have a qnap, how do i stop it giving you grief?

I have the same issuse. Can you check if ip is blocked.
Regards Nexus

Your IP was associated with a QNAP device, I whitelisted it, sorry for the inconvenience.

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