# Cannot open the forum website (Firefox) **URL:** \ **Category:** Site discussion\ **Created:** [January 13, 2018, 3:14pm UTC](https://community.metabrainz.org/t/cannot-open-the-forum-website-firefox/352287 "2018-01-13T15:14:41Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![hiccup](https://community.metabrainz.org/user_avatar/community.metabrainz.org/hiccup/32/5512_2.png) [@hiccup](https://community.metabrainz.org/u/hiccup)\ **Post date:** [January 13, 2018, 3:14pm UTC](https://community.metabrainz.org/t/cannot-open-the-forum-website-firefox/352287/1 "2018-01-13T15:14:42Z")
This started to happen a while back on a secondary pc of mine after upgrading to Firefox Quantum. I wasn’t sure there was a relation, but I also didn’t mind much, because on my main pc there was no problem (still using a pre-Quantum FF version) But I now upgraded my main PC to FF Quantum, and the same is happening. After clearing the browser cache I can connect again, but a next time I will get this error message again: I couldn’t find other reports on this, but I can hardly imagine I am the only one experiencing this? ![](https://i.imgur.com/xkfs9sj.png) ---
**Author:** ![rdswift](https://community.metabrainz.org/user_avatar/community.metabrainz.org/rdswift/32/7032_2.png) [@rdswift](https://community.metabrainz.org/u/rdswift)\ **Post date:** [January 13, 2018, 5:18pm UTC](https://community.metabrainz.org/t/cannot-open-the-forum-website-firefox/352287/2 "2018-01-13T17:18:47Z")
Using FireFox Quantum 57.0.4 (64-bit) here under Windows 7 and have never experienced the problem you describe. Perhaps there’s an add-in or script that’s not working quite right? ---
**Author:** ![hiccup](https://community.metabrainz.org/user_avatar/community.metabrainz.org/hiccup/32/5512_2.png) [@hiccup](https://community.metabrainz.org/u/hiccup)\ **Post date:** [January 13, 2018, 5:35pm UTC](https://community.metabrainz.org/t/cannot-open-the-forum-website-firefox/352287/3 "2018-01-13T17:35:51Z")
Thanks for replying rdswift. I suspected that too, but I have no scripts active, and disabling the two addons I use (Privacy Badger and uBlock Origin) didn’t solve it. ---
**Author:** ![jesus2099](https://community.metabrainz.org/user_avatar/community.metabrainz.org/jesus2099/32/36_2.png) [@jesus2099](https://community.metabrainz.org/u/jesus2099)\ **Post date:** [January 14, 2018, 8:21am UTC](https://community.metabrainz.org/t/cannot-open-the-forum-website-firefox/352287/4 "2018-01-14T08:21:35Z")
Another user had the same problem as you with the two exact same plugins! Maybe having those plugins even temporarily, makes Discourse crash, having to clear cache. > **[Caching issues in Firefox with multiple privacy plugins active?](https://meta.discourse.org/t/caching-issues-in-firefox-with-multiple-privacy-plugins-active/76279?u=jesus2099)** > > Hi, This is from a user of my site, not sure anyone can duplicate: I keep encountering a bug. After a few minutes of browsing I can no longer load the forum and get a page saying “Cannot load app - It looks like you are offline! Please check your... ---
**Author:** ![hiccup](https://community.metabrainz.org/user_avatar/community.metabrainz.org/hiccup/32/5512_2.png) [@hiccup](https://community.metabrainz.org/u/hiccup)\ **Post date:** [January 14, 2018, 8:58am UTC](https://community.metabrainz.org/t/cannot-open-the-forum-website-firefox/352287/5 "2018-01-14T08:58:40Z")
That made me investigate it a bit more. Even while I deactivated both for the website, the problem occurred. Only after completely disabling Privacy Badger globally I could access the site again. So Privacy Badger is the culprit. I have send them an error report about it.