# An unknown error has occured when importing any playlist from Spotify

**URL:** <https://community.metabrainz.org/t/an-unknown-error-has-occured-when-importing-any-playlist-from-spotify/813962>\
**Category:** ListenBrainz\
**Tags:** error, playlist, bug, spotify, import\
**Created:** [December 29, 2025, 6:27pm UTC](https://community.metabrainz.org/t/an-unknown-error-has-occured-when-importing-any-playlist-from-spotify/813962 "2025-12-29T18:27:26Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![alexandru.lesi](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/a/3bc359/32.png) [@alexandru.lesi](https://community.metabrainz.org/u/alexandru.lesi)\
**Post date:** [December 29, 2025, 6:27pm UTC](https://community.metabrainz.org/t/an-unknown-error-has-occured-when-importing-any-playlist-from-spotify/813962/1 "2025-12-29T18:27:26Z")

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Hi folks!

I’m new here, just discovered this service and looking to migrate over from Spotify. I’m trying to import my playlists over via the Web UI but it seems to be failing every time saying that an unknown error has occured. Is this new or is it maybe known and there are ways to proceed?

I saw there was a similar post, but that one seemed to mention large playlists. I accordingly tried to import a tiny playlist and I have the same error pop up for it as well. So I don’t think it’s related.

Regards,

Alex

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**Author:** ![chaban](https://community.metabrainz.org/user_avatar/community.metabrainz.org/chaban/32/111349_2.png) [@chaban](https://community.metabrainz.org/u/chaban)\
**Post date:** [December 29, 2025, 6:49pm UTC](https://community.metabrainz.org/t/an-unknown-error-has-occured-when-importing-any-playlist-from-spotify/813962/2 "2025-12-29T18:49:07Z")

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Just tried it [via the API](https://listenbrainz.readthedocs.io/en/latest/users/api/playlist.html#get--1-playlist-spotify-(playlist_id)-tracks) with a Spotify playlist that has 21 tracks and it fails with a `500 Internal Server Error`

```auto
{"code":500,"error":"An unknown error occured."}

```

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**Author:** ![weissnicht01](https://community.metabrainz.org/user_avatar/community.metabrainz.org/weissnicht01/32/22483_2.png) [@weissnicht01](https://community.metabrainz.org/u/weissnicht01)\
**Post date:** [January 6, 2026, 12:20pm UTC](https://community.metabrainz.org/t/an-unknown-error-has-occured-when-importing-any-playlist-from-spotify/813962/3 "2026-01-06T12:20:18Z")

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Can confirm this issue:  
Request header:  
`GET /1/playlist/spotify/[id]tracks HTTP/2`  
`Host: ``api.listenbrainz.org`  
`User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:146.0) Gecko/20100101 Firefox/146.0`  
`Accept: `_`/`_  
`Accept-Language: de,en-US;q=0.7,en;q=0.3`  
`Accept-Encoding: gzip, deflate, br, zstd`  
`Referer: ``https://listenbrainz.org/`  
`Authorization: Token [Redacted]`  
`Content-Type: application/json;charset=UTF-8`  
`Origin: ``https://listenbrainz.org`  
`Connection: keep-alive`  
`Sec-Fetch-Dest: empty`  
`Sec-Fetch-Mode: cors`  
`Sec-Fetch-Site: same-site`  
`Priority: u=0`  
`TE: trailers`

Return header:  
`HTTP/2 500`  
`server: openresty`  
`date: Tue, 06 Jan 2026 12:13:01 GMT`  
`content-type: application/json`  
`content-length: 49`  
`access-control-allow-origin: *`  
`cache-control: private`  
`access-control-expose-headers: X-RateLimit-Remaining,X-RateLimit-Limit,X-RateLimit-Reset,X-RateLimit-Reset-In`  
`x-ratelimit-remaining: 29`  
`x-ratelimit-limit: 30`  
`x-ratelimit-reset: 1767701590`  
`x-ratelimit-reset-in: 10`  
`X-Firefox-Spdy: h2`

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<div class="post-metadata">

**Author:** ![mr\_monkey](https://community.metabrainz.org/letter_avatar_proxy/v4/letter/m/e95f7d/32.png) [@mr\_monkey](https://community.metabrainz.org/u/mr_monkey)\
**Post date:** [January 20, 2026, 7:38pm UTC](https://community.metabrainz.org/t/an-unknown-error-has-occured-when-importing-any-playlist-from-spotify/813962/4 "2026-01-20T19:38:00Z")

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Thanks for reporting and confirming the issue!  
No idea why it is not working, I do remember importing playlists from Spotify int he past.

I’ve opened a ticket to track this: [https://tickets.metabrainz.org/browse/LB-1919](https://tickets.metabrainz.org/browse/LB-1919)